Technical Sales Engineer

XMA Corporation; Manchester (NH); On-site; USD 90,000 - 130,000; Full time

Job summary

XMA Corporation in Manchester, NH is seeking a Technical Sales Engineer to drive revenue across our product portfolio. You’ll guide customers from selection through order execution, working with engineering and operations to translate needs into deliverables.

The role emphasizes ROI analysis, market research, and building lasting customer relationships while supporting a broad range of applications nationwide. Travel up to 30–50% is expected.

Qualifications

• Bachelor’s degree in business, engineering, or field tied to the product sector and 2–3 years in technical sales, applications engineering or customer-facing engineering roles; or 7+ years experience including project management.
• Proficiency in MS Excel, including lookups and PivotTables; familiarity with Infor CloudSuite Industrial (SyteLine).
• Willing and able to pursue professional designations or continuing education.

Responsibilities

• Support customers through the full sales cycle from guidance to order execution.
• Collaborate with engineering and operations to translate requirements into deliverables.
• Lead product development strategy from concept to market launch.
• Assess customer needs, market trends, and ROI opportunities.
• Evaluate competitor offerings for differentiation.
• Translate strategy into detailed product requirements for prototyping.
• Coordinate with cross‑functional teams on development, QA, and release.
• Drive product and business planning across the company.
• Prepare ROI analyses and timelines for new products.
• Act as a trusted technical advisor during the sales cycle.
• Deliver technical presentations, demos, and product guidance.
• Provide hands-on support for key accounts nationwide.

Skills

Strong interpersonal skills

Clear persuasive communication

Time management

Organizational skills

Analytical and strategic thinking

Market and customer orientation

Project leadership

Innovation and continuous improvement

Relationship building and influence

Education

Bachelor’s degree in business or engineering or related field

Tools

Microsoft Excel

Infor CloudSuite Industrial (SyteLine)

Job description

The Technical Sales Engineer plays a key role in driving revenue across XMA’s existing product portfolio. This position focuses on supporting customers through the full sales cycle, from application guidance and product selection through order execution, while maintaining strong responsiveness and follow-through.

The role works closely with engineering and operations to ensure customer requirements are clearly understood and translated into deliverable solutions. Success is measured by the ability to convert opportunities into orders, support a broad range of applications, and build lasting customer relationships across our core markets.

Essential Functions:

1. Conducts market research, generating product requirements, developing marketing strategies, and determining specifications, production timetables, pricing, and time-integrated plans for product introduction.

2. Manages existing product lines and customer relationships and continuously monitors product sustainability and ROI.

3. Leads product development strategy, appraisal, and redesign from concept through development and manufacturing to market launch.

4. Analyze and determine new and existing customer needs, current market trends, and potential partnerships from an ROI perspective.

5. Assess current competitor offerings, seeking opportunities for differentiation.

6. Translate product strategy into detailed requirements for prototype construction and final product development with the engineering team and operations teams.

7. Collaborate closely with engineering, operations, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization.

8. Drive the product and business-planning process across cross-functional teams of the company.

9. Brings new products to market by analyzing proposed product requirements and product development programs, preparing return-on-investment analyses, and establishing time schedules with engineering and manufacturing.

10. Serve as a trusted technical advisor to customers throughout the sales cycle, from product selection through implementation

11. Deliver compelling technical presentations, demos, and product guidance to internal and external stakeholders

12. Provide hands-on support for a wide range of strategic key accounts across the country

13.All other duties as assigned.

• Strong interpersonal skills
• Clear and persuasive communication
• Time management
• Organizational skills
• Analytical and strategic thinking
• Market and customer orientation
• Project leadership
• Innovation and continuous improvement
• Relationship building and influence

Supervisory Responsibility:

This position has no direct supervisory responsibilities; however, the incumbent must be able to build and maintain effective and credible relationships with key stakeholders and across all areas of the business. Effective communication is key in this role.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

Position Type/Expected Hours of Work:

This is a full-time position and hours of work and days are Monday through Friday 8:00am to 5:00pm. Occasional evening and weekend work may be required as job duties demand.

XMA operates on a 9/80 work schedule. Employees work nine hours per day Monday through Thursday, and one eight-hour day on Friday. Every other Friday is a scheduled day off.

Travel:

Ability to travel domestically and internationally up to 30-50% of the time, depending on business needs.

Required Education and/or Experience and Education:

Bachelor’s degree in business, engineering, or a field tied to the product’s sector and minimum 2–3 years of experience in a technical sales, applications engineering, or customer-facing engineering roles; or seven plus years related experience and/or training, including project management experience; or equivalent combination of education and experience.

Additional Eligibility Qualifications:

• Proficiency in Microsoft Office Applications; primarily MS Excel, including lookup functions, and PivotTables is desired.
• Proficiency using Infor CloudeSuite Industrial (SyteLine) is desired.
• Willing and able to attain professional designations / continuing education.

Work Authorization/Security Clearance:

Due to nature of our business some positions may require US Citizenship.

AAP/EEO Statement:

XMA Corporation organization is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law including the protected classes under New Hampshire law which are summarized below.

In New Hampshire, the following are each a protected class: age, sex (including pregnancy-related conditions and sexual harassment), race, color, marital status (including civil union status), physical or mental disability, religious creed, national origin, sexual orientation, gender identity, genetic test results, status as a smoker or non-smoker, and military membership (state and federal).

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.