Technical Sales Engineer

Andritz Inc; Florida; On-site; USD 52,000 - 72,000; Full time

Job summary

ANDRITZ Inc. in Oldsmar, FL seeks a service/accounting coordinator to support the Wood Yard product managers and service area. You will generate SAP quotes, manage customer inquiries, and prepare orders for invoicing, ensuring accuracy and timely delivery.

The role requires 2+ years in customer service or accounting, a BA/BS, and proficiency with Word/Excel/Outlook; SAP familiarity is a plus. Travel is occasional (2–3 trips/year) within the US.

Qualifications

• Two+ years of experience in customer service, inside sales, or accounting.
• Degree in Accounting, Business, or Finance preferred, but not required.
• Proficient in Word, Excel and Outlook.
• Familiarity with SAP or other ERP is a plus.
• Strong interpersonal/communication skills and ability to work in a team environment as well as independently.
• Ability to simultaneously manage multiple tasks in an efficient and professional manner.
• BA/BS Required.
• Mechanical Background preferred.

Responsibilities

• Coordinate and/or perform activities for PKP Service.
• Generate SAP quote numbers and electronic folders for Spare Parts, Field Service, and Service Contract customer quotes.
• Answer calls / emails about contracts, Caps issues, Service, invoice questions, shipment questions, consignment.
• Prepare and distribute quotes to the customer.
• Prepare completed orders for customer invoicing.
• Audit all orders to ensure accuracy and completeness prior to entering order.
• Enter and acknowledge sales orders in SAP.
• Generate and track purchase requisitions for project purchasing from request forms provided by Project Managers.
• Maintain both hard file and electronic file for all projects, field service orders, service contracts, and off-site inventory.
• Schedule and report activities/jobs of the representatives on a weekly schedule.
• Work closely with management on potential problems to ensure customer satisfaction.
• Assist Project Managers in maintaining customer account, project scopes, contract renewals and account maintenance needs.
• Along with Controller and other Project Controllers work on policies, procedures and training for sales and service staff and needed.
• Assist with various project accounting functions.
• Travel (2-3 trips per year within US).

Skills

Customer service

Inside sales

Accounting

Interpersonal skills

Communication

Multitasking

Teamwork

Education

BA/BS

Mechanical background preferred

Tools

SAP

Word

Excel

Outlook

Job description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

About ANDRITZ

The ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and solid/liquid separation in the municipal and industrial sectors. In addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel boards (MDF), thermal sludge utilization, and biomass torrefaction plants.

ANDRITZ (Knife Systems) is seeking a self-motivated individual to provide support to the product managers and service area for the Wood Yard. This position will report to Oldsmar, FL.

EDUCATION AND EXPERIENCE

Two+ years of experience in customer service, inside sales, or accounting.

Degree in Accounting, Business, or Finance preferred, but not required.

Proficient in Word, Excel and Outlook.

Familiarity with SAP or other ERP is a plus.

Strong interpersonal/communication skills and ability to work in a team environment as well as independently.

Ability to simultaneously manage multiple tasks in an efficient and professional manner.

Perform moderately complex tasks requiring a fundamental knowledge of the Company's products and services.

BA/BS Required.

Mechanical Background preferred.

PRINCIPAL DUTIES

Major responsibilities are listed but not necessarily limited to the following duties:

• Coordinate and/or perform the following activities for PKP Service
• Generate SAP quote numbers and electronic folders for Spare Parts, Field Service, and Service Contract customer quotes.
• Answer calls / emails about contracts, Caps issues, Service, invoice questions, shipment questions, consignment
• Prepare and distribute quotes to the customer.
• Prepare completed orders for customer invoicing.
• Audit all orders to ensure accuracy and completeness prior to entering order.
• Enter and acknowledge sales orders in SAP.
• Generate and track purchase requisitions for project purchasing from request forms provided by Project Managers
• Maintain both hard file and electronic file for all projects, field service orders, service contracts, and off-site inventory.
• Schedule and report activities/jobs of the representatives on a weekly schedule.
• Work closely with management on potential problems to ensure customer satisfaction.
• Assist Project Managers in maintaining customer account, project scopes, contract renewals and account maintenance needs.
• Along with Controller and other Project Controllers work on policies, procedures and training for sales and service staff and needed.
• Assist with various project accounting functions.
• Travel (2-3 trips per year within US).

PHYSICAL REQUIREMENTS

Effort & Working Conditions: Working conditions can include production/fabrication facilities and offices. Normal work environment involves freedom to move about.

The physical environment is clean and climate-controlled within an office workstation. May be required to visit the manufacturing floor where noise, dust, heat are present. Sensory attention is required to read reports, answer telephones, sit for long periods, attend meetings, etc. High demands in terms of deadlines.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 20971 Nearest Major Market: Tampa