Technical Sales Coach & Team Leader

Socket.dev; Houston (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Socket.dev is seeking a Sales Manager to drive technician sales through regular sales training, mentoring, and riding with technicians to identify improvement areas in Houston, TX. You will align with the Director of Operations to meet ambitious sales goals and lead a high-performing team of technicians and sales professionals.

The role emphasizes coaching, performance tracking, and cross-functional collaboration to optimize sales processes, invoicing efficiency, and customer follow-up while

Qualifications

• Proven track record in sales.
• Ability to inspire and lead others to attain company goals.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• Quick, sound decision-making abilities. Good presentation and public speaking skills is a plus.
• Ability to build trust and demonstrate empathy.
• Excel in a fast-paced, goal-driven environment.
• Previous experience leading technicians in a residential Sales environment
• Valid Driver’s license with a good driving record.
• Service Titan experience a plus.
• Strong computer skills in MS Office with a solid understanding of Excel

Responsibilities

• Work closely with Director of Operations to achieve sales goals
• Coach, motivate and train technicians and sales team to exceed team goals
• Debrief sales appointments with technicians
• Communicate and align with the other departments and functions.
• Weekly coaching based on sales reports.
• Excellent follow through on pending sales, invoicing, and financing.
• Mentor and develop Technicians including sales processes, upselling techniques and effective customer follow-up to achieve appropriate sales metrics.
• Monitor and track sales performance metrics. Develop new and/or revised sales process according to these measurements.
• Analyze sales incentive programs.
• Promote cross-selling across departments.
• Evaluate competitors for offerings, analyze market share and trends, which is shared for leadership evaluation.
• Conduct regular ride along with Technicians and Sales teams to coach appropriate sales tactics.

Skills

Sales leadership

Team coaching

Public speaking

Verbal and written communication

Decision making

Customer relationship

Goal-driven environment

Residential sales experience

MS Office / Excel

Driver's license

Tools

Service Titan

Job description

Socket.dev is seeking a Sales Manager to drive technician sales through regular sales training, mentoring, and riding with technicians to identify improvement areas in Houston, TX. You will align with the Director of Operations to meet ambitious sales goals and lead a high-performing team of technicians and sales professionals.

The role emphasizes coaching, performance tracking, and cross-functional collaboration to optimize sales processes, invoicing efficiency, and customer follow-up while