Technical Sales & Client Manager – Building Products

ADP, Inc.; McKeesport (Allegheny County); On-site; USD 80,000 - 110,000; Full time

Job summary

Farabaugh Engineering & Testing is seeking a motivated Client Manager to serve as the primary point of contact for clients throughout testing, inspection, engineering, and certification processes. You will coordinate with manufacturers, architects, engineers, contractors, and internal labs to ensure exceptional client experiences from inquiry to final report.

The role requires building relationships, managing multiple projects, and guiding clients through testing standards, certification

Qualifications

• Experience in customer service, account management, project management, technical sales, or engineering.
• Excellent communication and relationship-building skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Prepare proposals and quotations for testing, inspection, engineering, and certification services.
• Coordinate testing schedules with laboratory personnel and project managers.
• Manage multiple client projects while providing timely status updates.
• Follow up on proposals and identify opportunities for additional testing and engineering services.
• Maintain accurate project and customer information within Salesforce CRM.
• Collaborate with engineering, laboratory, quality, and accounting teams to ensure successful project completion.
• Represent Farabaugh Engineering & Testing at customer meetings, industry events, and trade shows as needed.
• Assist clients in understanding applicable testing standards, certification requirements, and project timelines.
• Support business development efforts by identifying opportunities to expand existing client relationships and attract new customers.

Skills

Customer service

Account management

Project management

Technical sales

Engineering

Education

Bachelor's degree in Engineering or related field

Tools

Salesforce

Job description

Farabaugh Engineering & Testing is seeking a motivated Client Manager to serve as the primary point of contact for clients throughout testing, inspection, engineering, and certification processes. You will coordinate with manufacturers, architects, engineers, contractors, and internal labs to ensure exceptional client experiences from inquiry to final report.

The role requires building relationships, managing multiple projects, and guiding clients through testing standards, certification