Technical Sales and Field Service Engineer Scranton, PA

Captive-Aire Systems Inc.; Scranton (Lackawanna County); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a driven Technical Sales and Field Service Engineer to join their dynamic sales team. This role offers an exciting opportunity to work closely with engineers and contractors, providing integrated application engineering and design support for HVAC systems. You'll engage in business development, educate customers about innovative products, and ensure top-notch service. With extensive training and mentorship, this position promises professional growth in a fast-paced, result-driven environment. If you are a go-getter with a passion for technology and customer service, this role is perfect for you.

Benefits

Paid holidays

Paid time off (PTO)

Medical, dental and vision insurance

Disability & life insurance

401k with employer match

Flexible spending account (FSA)

Relocation assistance

Qualifications

• Technical degree preferred with strong problem-solving and communication skills.
• Must be a motivated self-starter with a passion for learning and customer interaction.

Responsibilities

• Provide application engineering and design support for HVAC applications.
• Work with engineers and contractors to ensure customer satisfaction.
• Conduct presentations and product demos to promote company offerings.

Skills

Problem Solving

Communication Skills

Organizational Skills

Technical Knowledge

Customer Interface

Adaptability to New Technologies

Education

4-year technical degree in mechanical, electrical, construction or science-oriented curriculum

Job description

Not just a job - a life changing, world changing career with CaptiveAire.

Technical Sales and Field Service Engineer

Company Profile:

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Position Summary:

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes, and business development and sales strategies.

Primary Job Responsibilities:

• Provide integrated application engineering and design support for a wide range of HVAC applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, outside sales.
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
• Educate and promote CaptiveAire products to users in your market, including conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and willingness to go above and beyond to serve the customer.
• Ensure quick turnaround times are a priority.
• This position will train in Philadelphia for a few months and then will be remote out of Scranton.

Required Skills:

• 4-year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred.
• Excellent computer, organizational and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• MUST BE A “GO GETTER”!

Benefits:

• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Medical, dental and vision insurance.
• Disability & life insurance based upon election of medical insurance.
• 401k with employer match.
• Flexible spending account (FSA).
• Relocation assistance.

Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.