Technical Sales Account Manager

Eastern DataComm

Cary (NC)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Competitive base salary

Generous commission plan

401K with match

Health insurance

PTO and vacation time

Job summary

A technology solutions provider located in Cary, NC, is seeking an Account Manager to drive sales and manage client relationships. The ideal candidate will have experience in inside sales and a strong background in technology sales. Responsibilities include identifying prospects, preparing sales proposals, and maintaining client relationships. This role offers a competitive salary, commission plan, and benefits package.

Qualifications

Inside sales and/or SDR prior experience required.
Experience working with numbers, quotes and pricing data required.
Candidate must have valid Driver's license and transportation.

Responsibilities

Identify and qualify new prospects in the Southeast region.
Recommend products and solutions to prospective customers.
Prepare and deliver sales proposals and follow up with decision makers.

Skills

Sales experience

Customer relationship management

Communication skills

Organizational skills

Technical knowledge (IT solutions)

Education

High school diploma

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

About Us

Eastern DataComm provides schools, businesses, and municipalities across the Eastern seaboard with end-to-end technology solutions that are the right fit for ever-evolving safety and communications needs. A leader in IT infrastructure security solutions, network design, and access control and network security, the Cary branch has been providing enterprise-class technology solutions to enterprise customers for 35 years.

Partners include: Aruba, HPE, Cisco, Fortinet, Juniper, Mist, Barracuda, Sophos, Arctic Wolf, SolarWinds, KnowBe4, SentinelOne, and more. Learn more at https://easterndatacomm.com/.

What We Need

We are looking for a quota-driven, internally-motivated, Sales Professional with proven success building trust-based relationships with clients while also juggling detail-oriented sales administration tasks. A successful candidate will have some experience with technology sales, ideally within networking and/or security, and a healthy sense of competition.

Our new Account Manager will manage dozens of commercial and SLED accounts primarily in the Southeast. Commercial accounts will have a focus on financial and healthcare industries. The role will include managing and growing relationships with some existing accounts as well as acquisition of new accounts. Sales team members have both customer-facing and administrative tasks. The successful Account Manager will ultimately learn a breadth of IT and cybersecurity solutions and learn how to address customer needs in areas such as networking and security with this knowledge. You’ll primarily work with contacts ranging from system admins to network architects, CIOs, CTOs, security analysts, and CISOs.

If you have the skills below, we'll train you on the processes; you just need the attitude, motivation and desire to join a growing company here in North Carolina. Those with prior inside sales experience, account management experience, sales administration experience, or those with a Sales Development Representative (SDR) background looking to make a move into account management, are encouraged to apply.

What You’ll Do

You will identify, qualify, develop new prospects in the Southeast region, focusing on North and South Carolina initially
Recommend products and solutions to prospective customers that best suit their needs
Occasionally attend tradeshows and customer facing events to build strong relationships with clients and enhance brand recognition in the region
Prepare and deliver sales proposals/presentations and follow up with key decision makers
Prepare price quotation, work with partners on special pricing and managing margins and revenue objectives
Move quotes/sales proposals through the sales cycle to close/completion
Establish and maintain client relationships to ensure customer satisfaction
Develop and maintain a thorough knowledge of Eastern DataComm’s full products and service offerings
Develop and manage partner relationships to identify customer opportunities and ensure sales enablement
Ensure sales data is entered in a timely and accurate manner in the CRM

What You’ll Need

Inside sales and/or SDR prior experience required
Experience working with numbers, quotes and pricing data required
Proficiency with Microsoft Office Word, Excel and Outlook
Excellent organizational, telephone, written and verbal communication and conversational skills
Ability to learn and use our internal CRM tools
Ability to compose professional correspondence
Strong initiative; proactive approach
Ability to host virtual account meetings and sell virtually/remotely
Experience working toward/hitting/exceeding a financial quota
Prior enterprise or solution-based technology sales experience in B2B environment is preferred
Experience with IT-based solutions strongly preferred, including but not limited to any switching, routing, wireless, and/or security solutions
High level of initiative and drive – engages in proactive behavior and looks for opportunities
Candidate must have valid Driver’s license and transportation
Candidate must be a US citizen, and native English speaker (requirement due to contracts held)
Candidate must be able to pass a US DoD background check, if required

Essential Functions

Functioning as Inside Sales Specialist with account management of named accounts
Supporting outside sales team sales efforts including renewals, contract maintenance, and marketing
Ensuring high customer satisfaction
Communicating with customers for sales processes
Assisting as needed with customer-facing events throughout the Southeast and Mid-Atlantic
Interacting with manufacturer partners throughout sales processes

Other Requirements

Must have own transportation
Candidate must be a US citizen and native English speaker (Due to the requirements of some of the federal contracts we service)
Candidate must be able to pass a federal DOD security background check, if required.
Must possess a high school diploma
Must have a valid driver’s license

Schedule and hours

For full time positions, daily, you'd be working out of the Cary, NC office Monday - Friday from 8:30am - 5:00pm.

Additional Info & Benefits

Type: Full-time
Experience: Minimum 1 year in inside sales, account management, or sales administration
Industries: Computer & Network Security, Information Technology and Services, Computer Networking
Compensation: Total sales compensation based on performance, including competitive base salary, benefits, and a generous no-cap commission plan plus accelerators. Position also includes a book of active accounts plus large, lucrative target customer territory.
Benefits: Vacation time, PTO, holidays, 401K with match, health insurance, dental, vision, (Available benefits based on type of employment)

Seniority level