Technical Resource Manager

Schneider Electric Corp; San Antonio, Harlingen, Austin (TX, TX, TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Schneider Electric Corp. in Laredo, TX seeks an On-Site Technical Resource to support HVAC, building automation, and campus operations.

This role serves as the daily technical contact, troubleshoots controls, coordinates contractors, and ensures safe, reliable facility operation for the university environment. The position involves monitoring multiple BAS platforms, performing basic maintenance, documenting actions, and assisting with commissioning, energy management, and training.

Responsibilities

• Serve as Schneider Electric’s day-to-day on-site technical contact for equipment, controls, comfort, and facility-system issues.
• Respond to service requests and alarms; investigate symptoms, identify root causes, stabilize conditions, and coordinate resolution.
• Operate and troubleshoot campus HVAC systems, including chillers, cooling towers, boilers, pumps, air-handling equipment, make-up air units, exhaust systems, VFDs, and distribution.
• Monitor and support operation of campus building automation systems such as Siemens, Trane, JCI, and EcoStruxure Building Operation.
• Check field devices and controls; verify correct operation after service or replacement.
• Perform basic HVAC and controls maintenance and minor repairs using hand tools and test equipment.
• Assist with installation, replacement, checkout, recommissioning, and documentation of controls devices.
• Support commissioning and functional verification of control sequences, schedules, and alarms.
• Help maintain efficient central plant operation, including equipment staging and demand-management activities.
• Use analytics and monitoring platforms to identify faults, prioritize work, and document outcomes.
• Coordinate planned maintenance, repairs, and contractor access with TAMIU personnel and Schneider Electric team.
• Provide technical oversight and field coordination for subcontractors, confirming scope and turnover.
• Maintain timely records of service calls, findings, actions, and updates to stakeholders.
• Support the Energy Manager with performance reviews, energy-saving opportunities, and recurring client reporting.
• Participate in emergency response and after-hours support when needed.
• Assist with technical training for TAMIU personnel and Schneider Electric team members.

Skills

Troubleshooting

Coordination

Documentation

Building automation

Tools

Siemens

Trane

Johnson Controls (JCI)

EcoStruxure Building Operation

Job description

Position Summary

This role is based in Laredo Texas.

The On-Site Technical Resource is the daily technical presence supporting Schneider Electric's Energy Manager and the TAMIU Campus Operations team. This hands-on role helps maintain safe, reliable, efficient operation of campus HVAC, hydronic, electrical, irrigation, and building automation systems. The resource serves as a first responder for mechanical and controls issues, performs practical troubleshooting and basic repairs, coordinates specialty contractors, documents work, and supports continuous optimization of the central utility plant and connected campus facilities.

Primary Responsibilities

• Serve as Schneider Electric’s day-to-day on-site technical contact for equipment, controls, comfort, and facility-system issues.
• Respond to service requests and alarms; investigate symptoms, identify likely root causes, stabilize conditions when appropriate, and coordinate resolution through the correct internal or external resource.
• Operate and troubleshoot campus HVAC systems, including chillers, cooling towers, boilers, pumps, air-handling equipment, make-up air units, exhaust systems, VFDs, and chilled-water and heating-hot-water distribution.
• Monitor, navigate, and support operation of campus building automation systems, including Siemens, Trane, JCI, and Schneider Electric EcoStruxure Building Operation as deployed.
• Check field devices and controls, including sensors, actuators, valves, dampers, controllers, relays, safeties, and communication components; verify correct operation after service or replacement.
• Perform basic HVAC and controls maintenance and minor repairs using hand tools, a multimeter, and other appropriate test equipment within training, authorization, and safety requirements.
• Assist with installation, replacement, checkout, recommissioning, and documentation of controls devices and related equipment.
• Support commissioning and functional verification of control sequences, schedules, setpoints, alarms, and equipment operation.
• Help maintain efficient central plant operation, including equipment staging, scheduling, demand-management activities, and implementation of approved operating strategies.
• Use available analytics and monitoring platforms, including Building Advisor, Resource Advisor, power monitoring, and work-order or asset-management tools, to identify faults, prioritize work, and document outcomes.
• Coordinate planned maintenance, repairs, service interruptions, contractor access, inspections, and equipment replacement activities with TAMIU personnel and the Schneider Electric team.
• Provide technical oversight and field coordination for mechanical and controls subcontractors, confirming work scope, site readiness, progress, and operational turnover.
• Maintain timely records of service calls, findings, actions, parts, contractor activity, equipment status, and unresolved risks; provide concise updates to affected stakeholders.
• Support the Energy Manager with performance reviews, trend analysis, energy-saving opportunities, Key Operating Savings Strategies, and recurring client reporting.
• Participate in emergency response and periodic after-hours phone or on-site support when campus operations require escalation.
• Assist with technical training for TAMIU personnel and Schneider Electric team members, and contribute to operating procedures and site documentation.
• Maintain a visible, professional presence on campus and build productive relationships with facility staff, administrators, building representatives, vendors, and contractors.

Daily Operating Priorities

• Safety first: follow TAMIU and Schneider Electric safety, environmental, lockout/tagout, and access requirements.
• Campus continuity: prioritize issues affecting life safety, power, central plant reliability, occupied-space comfort, research, instruction, and critical operations.
• Root-cause resolution: move beyond temporary resets by documenting causes, corrective actions, and follow-up needs.
• Energy and operational efficiency: identify unnecessary overrides,