PLC and Controls Engineer

Infinite Resource Solutions, LLC; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading automation solutions provider in Columbus, Ohio, is seeking a Service Specialist responsible for service and support functions across multiple client accounts. The role includes regular maintenance and software updates of control systems, supporting project teams, and on-call responsibilities. Ideal candidates will have an Associate's Degree in a relevant field and experience in a 24/7 environment. This position requires flexibility to travel and work various shifts, ensuring optimal client service.

Qualifications

• Proven track record in service and support in a 24/7 environment.
• Technical experience with various building automation systems.

Responsibilities

• Perform regular inspections and updates of control systems.
• Track service metrics and respond to service disruptions.
• Install project software and perform instrumentation tuning.

Skills

Service and support operations

System monitoring

Incident response

Collaboration with technical teams

Education

Associate’s Degree in mechanical or electrical program

Tools

BACnet

LON controllers

FactoryTalk Suite

RS Logix/Studio 5000

Job description

Primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems to ensure 24/7 facilities operations. A secondary responsibility is to support project teams designing and implementing customer building automation projects.

Overview

Service and Support

• Perform regular inspections, maintenance, and software updates of control systems
• Identify and address system malfunctions or ineffยiciencies promptly
• Implement system upgrades and enhancements to improve efficiency and玄机图
• Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems
• Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
• Respond to incidents, outages, and service disruptions promptly
• Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage
• Act as a point of contact for escalated issues and complex customer inquiries
• Collaborate with technical teams to resolve critical incidents quickly and efficiently
• Develop incident response protocols and ensure they are followed

Instrumentation & Electrical Design

• Create instrument lists by examining P&ID drawings
• Compile submittal and procurement documentation for controls and instrument hardware
• Provide technical support for panel fabrication technicians

System Design and Configuration

• Participate in customer design review meetings
• Assemble development system using project hardware and computers
• Configure user interface and HMI screens
• Configure DDC, PLC and/or DCS control algorithms
• Draft system documentation from templates
• Assist in customer demonstrations and acceptance testing
• Configure networks to interface with equipment

Onsite System Startup

• Works in a supervised role and/or with a team at a customer site
• Install project software and configuration onto site systems
• Participate in point-to-point loop checks
• Perform instrumentation and software calibration and Те tuning
• Participate in functional tests of all systems
• Program field modifications as required
• Assist with developing commissioning test plans and documentation updates/redlines
• AssistGrant developing training documentation/presentation on operations and maintenance of system

Working Conditions

• Requires on-call rotation to address critical system issues outside regular working hours
• During on-call rotation assignment, will need technically to be available 24/7; out of on-call rotation required to work from Monday to Thursday regular working hours the week after an on-call rotation week. The remaining weeks of the month will work from Monday to Friday regular working hours
• The role requires travel to different facilities for installation, maintenance, or troubleshooting
• May include working in shifts, including nights, weekends, and holidays

Qualifications

• Proven track record as a Service Specialist and experience in service and support operations in a 24/7 environment
• Associate’s Degree in approved mechanical or electrical program, or proper background as determined by interview

Technical Experience (One or more of the following technologies)

• Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers
• Johnson Controls: Facility Explorer or MetaSys controllers
• Siemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or Insight
• Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS
• Knowledge of Kepware OPC server, ThinManager, VMware is preferred

HVAC Experience Preferred

• Basic understanding of HVAC systems in large building automation systems
• Understanding of sequence of operations and P&IDs for HVAC and plant utilities
• Experience with functional testing, including the ability to create, maintain, and execute test plans
• Experience with specifying instrumentation and control valves for HVAC systems