Technical Reprsentative- DK Energy Services

Dorf Ketal; Midland (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Dorf Ketal is seeking a Technical Representative for DK Energy Services in Midland, TX. The role focuses on maintaining and growing sales through technical support for customers, including field staff and customers across the Permian Basin.

You will provide solution-oriented products and services to mitigate well failures and extend asset life. Key responsibilities include advising on dosages for scale, corrosion, and paraffin, presenting technical reports, and training field/sales staff on

Qualifications

• Bachelor's degree in Engineering or Chemistry required or preferred.
• Experience in problem resolution of scale, corrosion and paraffin preferred.
• Root Cause Failure Analysis understanding and experience.
• Ability to travel 40%–70% in Permian Basin.

Responsibilities

• Provide technical support to field staff and customers in the Permian Basin.
• Make technical recommendations and dosages for scale, corrosion, paraffin issues.
• Suggest monitoring procedures and KPIs to customers.
• Provide technical reports to internal and external customers.
• Attend customer technical meetings and conduct technical presentations.

Skills

Technical support

Field support

Communication

Root Cause Analysis

Travel 40-70%

Education

Bachelor's Degree in Engineering or Chemistry

Job description

Position:Technical Reprsentative- DK Energy Services

Location: Midland, TX

Remote Status: On-Site

Job Id:209

# of Openings:1

SUMMARY:

The Technical Representative is responsible for the maintenance and growth of sales for DK Energy Services. They will provide technical support ensuring DK Energy Services customers have solution-oriented products and services to help mitigate well failures and prolong E&P assets.

DUTIES AND RESPONSIBILITIES:

Technical Support and Management

• Provide technical support to field/sales staff and customers in the Permian Basin
• Make technical recommendations and dosages to customers for issues including: scale, corrosion, paraffin, etc.
• Suggest monitoring procedures and KPIs to customers
• Provide technical reports to internal and external customers
• Attend customer technical meetings and conduct technical presentations

Methods of Technical Support

• Collection of field samples
• Lab testing of field samples using the Midland lab
• Root Cause Failure Analysis (RCFA) reporting

Building and Maintaining Customer Relationships

• Build and maintain relationships with high level technical customer contacts
• Leverage customer contacts as a method of gaining additional and/or new business
• Ensure technical capabilities are aligned with needs of customers and/or market
• Assist in the development and roll out of new products and services that are beneficial to the business
• Train field/sales staff and customers in our products for controlling scale, corrosion, paraffin, etc.
• Support and assist in implementing and maintaining certified management systems ascribed to DK such as ISO 9001. Identify training needs of personnel. Promote awareness of risks and opportunities associated with their work. Maintain an understanding of the Quality policy and how they personally contribute to meeting DK objectives and goals
• Support and assist in implementing and maintaining the RCMS program. Identify training needs of personnel. Promote awareness of the RCMS guiding principles and Dorf Ketal'sHSSE policy, objectivesand goals in addition to how they can contribute to them.
• Other projects as required.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Required Skills/Abilities:
  • Training, presenting, report writing, interfacing with customers
  • Experience in problem resolution of scale, corrosion and paraffin preferred
  • Root Cause Failure Analysis understanding and experience
  • Ability to travel 40% – 70% in Permian Basin
• Education/Experience:
  • Bachelor’s Degree in either Engineering or Chemistry preferred
  • 5 years of relevant experience in oil and gas industry in a technology role
  • Oilfield Chemical Service experience is preferred