Technical Representative- DK Energy Services

Dorf Ketal; Town of Texas (WI); On-site; USD 85,000 - 125,000; Full time

Job summary

Dorf Ketal is seeking a Technical Representative to drive sales growth for DK Energy Services by delivering technical support to customers and field staff. This role focuses on mitigating well failures and extending E&P assets through solution-oriented products and services.

You will conduct field sampling, lab testing, and RCFA reporting, while building relationships with high-level technical contacts and contributing to continuous improvement initiatives including ISO 9001 and RCMS programs.

Qualifications

• Bachelor’s degree in Engineering or Chemistry preferred.
• 5 years of oil and gas industry experience in a technology role.
• Oilfield Chemical Service experience preferred.
• Ability to travel 40–70% in the Permian Basin.

Responsibilities

• Provide technical support to field/sales staff and customers.
• Make technical recommendations and dosages for issues including: scale, corrosion, paraffin, etc.
• Suggest monitoring procedures and KPIs to customers.
• Provide technical reports to internal and external customers.

Skills

Training & Presentations

Problem Resolution

Root Cause Analysis

Travel Availability

Education

Bachelor’s Degree in Engineering or Chemistry

Job description

SUMMARY:

The Technical Representative is responsible for the maintenance and growth of sales for DK Energy Services. They will provide technical support ensuring DK Energy Services customers have solution-oriented products and services to help mitigate well failures and prolong E&P assets.

DUTIES AND RESPONSIBILITIES:

Technical Support and Management

• Provide technical support to field/sales staff and customers in the Permian Basin


• Make technical recommendations and dosages to customers for issues including: scale, corrosion, paraffin, etc.


• Suggest monitoring procedures and KPIs to customers


• Provide technical reports to internal and external customers


• Attend customer technical meetings and conduct technical presentations

Methods of Technical Support

• Collection of field samples


• Lab testing of field samples using the Midland lab


• Root Cause Failure Analysis (RCFA) reporting

Building and Maintaining Customer Relationships

• Build and maintain relationships with high level technical customer contacts


• Leverage customer contacts as a method of gaining additional and/or new business


• Ensure technical capabilities are aligned with needs of customers and/or market

Continuous Improvement

• Assist in the development and roll out of new products and services that are beneficial to the business


• Train field/sales staff and customers in our products for controlling scale, corrosion, paraffin, etc.


• Support and assist in implementing and maintaining certified management systems ascribed to DK such as ISO 9001. Identify training needs of personnel. Promote awareness of risks and opportunities associated with their work. Maintain an understanding of the Quality policy and how they personally contribute to meeting DK objectives and goals


• Support and assist in implementing and maintaining the RCMS program. Identify training needs of personnel. Promote awareness of the RCMS guiding principles and Dorf Ketal’s HSSE policy, objectives and goals in addition to how they can contribute to them.


• Other projects as required.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

Required Skills/Abilities:

• Training, presenting, report writing, interfacing with customers


• Experience in problem resolution of scale, corrosion and paraffin preferred


• Root Cause Failure Analysis understanding and experience


• Ability to travel 40% — 70% in Permian Basin

Education/Experience:

• Bachelor’s Degree in either Engineering or Chemistry preferred


• 5 years of relevant experience in oil and gas industry in a technology role


• Oilfield Chemical Service experience is preferred