Technical Project Manager (TPM), Partner Ecosystems and Integration - French Speaking

Boston Dynamics; Waltham (MA); On-site; USD 135,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Annual bonus

Job summary

Boston Dynamics seeks a Technical Program Manager for Partner Ecosystem & Integrations. You will orchestrate end-to-end partner programs, drive governance, and ensure operational compliance while leading advanced technical triage for integrations.

You will bridge External Partners with Customer Experience, Product Engineering, and Sales to scale global deployments and accelerate market entry. The role blends hands-on robotics with program leadership in a fast-paced environment.

Qualifications

• Bachelor's degree in Mechanical, Electrical, Computer, or Systems Engineering, or equivalent.
• 4–7 years of robotics, industrial automation, or complex hardware/software systems experience.
• 3+ years driving Technical Program Management / partner integration with multi-site deployments.
• Ability to travel up to 50% domestically and internationally for partner audits and launches.
• U.S. work authorization; Boston Dynamics cannot sponsor visas for this role.

Responsibilities

• Lead cross-functional execution across certified integration and service partners, tracking delivery schedules, critical path milestones, and gate reviews.
• Define, monitor, and enforce partner operational compliance, field safety standards, and deployment quality metrics (SLAs, First-Pass Yield).
• Steer partner readiness in new markets and regions, establishing launch timelines and resource allocation.
• Coordinate with external partner PMOs, Boston Dynamics Engineering, Product Management and CX to resolve cross-project dependencies and blockers.
• Establish deployment templates, runbooks, and certification gates to reduce cycle times and eliminate friction.

Skills

TPM governance

Systems engineering

SLA management

Cross-functional collaboration

Education

Bachelor's degree in engineering or CS

Tools

Jira

Confluence

Smartsheet

Salesforce

Job description

Job Summary

The Technical Program Manager (TPM), Partner Ecosystem & Integrations is responsible for the technical orchestration, operational compliance, and program execution of Boston Dynamics’ Certified Integrator (CIP) and Certified Service Provider (CSP) partners. Approximately 65% of this role focuses on end-to-end technical program management—driving partner project schedules, establishing milestone governance, enforcing operational compliance, and steering partner readiness as Boston Dynamics scales into new global markets. The remaining 35% leverages deep hands-on robotics and systems engineering knowledge to act as a senior technical escalation bridge—performing advanced technical triage, unblocking complex payload/API integrations, and validating partner deployment architectures. Sitting at the intersection of external partners, Customer Experience (CX), Product Engineering, and Sales, this role transforms third-party integrators into reliable, autonomous force multipliers for global fleet expansion.

Key Responsibilities

Technical Program Management, Governance & Steering (65%)

• Partner Program & Milestone Governance: Lead cross-functional execution across a portfolio of certified integration and service partners, tracking delivery schedules, critical path milestones, and gate reviews from scoping through commissioning.
• Operational Compliance & Quality Gating: Define, monitor, and enforce partner operational compliance, field safety standards, and deployment quality metrics (SLAs, First-Pass Yield, and mean time to integrate).
• New Market & Partner Steering: Act as the primary operational anchor steering partner readiness in newly opened industry verticals and regional territories, establishing launch timelines and resource allocation.
• Cross-Functional Orchestration: Serve as the central communication hub between external partner PMOs, Boston Dynamics Engineering, Product Management, and CX leadership to resolve cross-project dependencies and technical blockers.
• Continuous Program Improvement: Establish standardized deployment templates, operational runbooks, and programmatic certification gates that reduce integration cycle times and eliminate custom project friction[cite: 1, 3].

Technical Triage & Systems Architecture Escalation (35%)

• Tier 3/4 Technical Triage & Escalation: Serve as the technical escalation point for critical partner issues in the field, conducting deep-dive triage across networking, API/SDK software, payloads, and electromechanical hardware to isolate root causes.
• Integration Design Reviews: Perform rigorous technical reviews of partner system architectures, mechanical designs, network topologies, and custom software wrappers against Boston Dynamics engineering specifications.
• Technical Enablement & Certification Audits: Partner with Technical Training to assess partner technical competencies, evaluate real-world pilot deployments, and sign off on technical certification readiness.
• Voice of Partner Technical Feedback: Aggregate ground-level failure modes, tooling gaps, and integration friction from partner projects into structured inputs for Product and Introspective Tooling engineering roadmaps[cite: 1, 3].

Core Competencies

• Technical Program Governance: Proven ability to manage multi-stakeholder technical projects, establish rigorous operational milestones, mitigate delivery risks, and enforce compliance.
• Systems-Level Technical Acumen: Strong electromechanical, networking, and software comprehension to assess technical feasibility and triage complex automated systems.
• Operational Decisiveness & SLA Management: High accountability in establishing accountability frameworks, auditing quality metrics, and steering partner performance.
• Cross-Functional Bridge Building: Skilled in translating high-level business and go-to-market priorities into tactical engineering schedules and vice versa.

Knowledge, Skills & Abilities

• Program Management Tooling: Advanced proficiency with enterprise program management and issue-tracking platforms (Jira, Confluence, Smartsheet, Salesforce).
• Robotics & Systems Integration: Working knowledge of robotics systems architectures (ROS/APIs, industrial communications, sensor payloads, edge computing, Linux/Ubuntu environments).
• Industrial Networking: Understanding of enterprise IT/OT network architectures, firewalls, VPNs, VLANs, and industrial wireless environments.
• Partner / Ecosystem Management: Demonstrated experience steering third-party engineering firms, value-added resellers (VARs), or EPC/automation integrators.

Typical Qualifications

• Education: Bachelor’s degree in Mechanical, Electrical, Computer, or Systems Engineering, Computer Science, or equivalent technical discipline. PMP, CAPM, or Agile/Scrum certifications a plus.
• Experience: 4–7 years of technical experience in robotics, industrial automation, or complex hardware/software systems.
• At least 3 years explicitly spent driving Technical Program Management (TPM), technical project management, or partner integration programs involving multi-site deployments.
• Travel Requirements: Ability to travel up to 50% domestically and internationally for partner audits, critical escalations, and regional operational launches.
• Work Authorization: Candidates must be authorized to work in the U.S. Boston Dynamics cannot sponsor visas for this role.

The pay range for this position is between $135,000 to $175,000 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.