Technical Project Manager III

Spectraforce Technologies, Inc.; Raleigh (NC); Remote; USD 110,000 - 165,000; Full time

Job summary

Spectraforce Technologies, Inc. is seeking a Technical Project Manager III to plan, direct, and coordinate activities in information systems, systems analysis, and software development. The role focuses on ads capacity hardware programs, cross-functional collaboration, and escalation management to support infrastructure capacity projects.

Qualifications

• 5+ years TPM experience in infrastructure or data center environments.
• Experience driving cross-org project execution across multiple teams.
• Strong verbal and written communication, and conflict resolution with engineering partners.

Responsibilities

• Review project plans to coordinate activity across teams.
• Manage user help system and create process docs for self-service.
• Identify automation opportunities to improve the help system and tooling needs.
• Provide frontline technical support for infrastructure capacity issues.

Skills

TPM experience

Cross-organizational execution

Communication skills

Hardware knowledge

Problem solving

Education

Bachelor's in computer science/engineering

MBA preferred

PMI/PMP certification preferred

Job description

Job Title

Technical Project Manager III

Location

US remote - PST Preferred

Duration

4+ Months (Potential to extend)

About the Role: Job Description

Summary

• The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.

Job Responsibilities

• Review project plans to plan and coordinate project activity.
• Manage user help system, creating process documentation / knowledge bases to improve self-service.
• Proactively identify methods to automate the help system and drive automation / tooling requirements.
• Provide users with technical front-line support for infrastructure capacity issues.

Must-Have Skills

• 5+ years TPM experience in infrastructure / data center environments
• Cross-organizational project execution (driving work across multiple teams/orgs)
• Strong communication + conflict resolution with engineering stakeholders

Nice-to-Have Skills

• Public cloud experience (hyperscaler compute/capacity)
• Supply chain / capacity planning exposure
• Frontline escalation support for engineering or product teams

Minimum Years of Experience

5+

Degrees/Certifications

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.

Skills

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Basic knowledge of computer hardware and software.
• Basic knowledge of business and management principles involved in strategic planning and resource allocation.
• Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.
• Experience in owning a front-line technical customer support system strongly preferred.
• Experience in driving execution of complex x-organization infrastructure supply chain projects.

About the Team

• Technical program team focused on ads hardware capacity and efficiency; fast-moving, highly cross-functional, infra/data-center oriented

Education/Experience

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• PMI or PMP certification preferred.

Key Projects/Day-to-Day Responsibilities

• Frontline support for engineering escalations
• Project execution across the central ads capacity program and internal infrastructure teams
• Supply chain coordination between hardware program and infra partners

Program

• The Ads Capacity Efficiency Hardware Program (central ads capacity program)

Products/areas supported

• Hardware capacity and efficiency for Ads - frontline support for product/engineering teams, plus supply chain coordination between the central ads capacity program and the internal infrastructure/data center teams

How will progress be evaluated?

• Responsiveness and quality of escalation handling; ability to move cross-org projects to completion independently; stakeholder feedback from engineering partners

Value added or experience gained

• Exposure to large-scale infrastructure and data center capacity programs, hardware supply chain, and cross-org technical program management at scale

Are there any types of candidate profiles or skills that may not be the right fit for this team?

• Traditional waterfall project management backgrounds
• Pure business/PMO or non-technical coordinators without infra exposure
• Candidates needing heavy direction or lacking stakeholder-facing confidence

Are there any immediate disqualifiers or red flags that stand out?

• No infrastructure or data center experience
• Under 5 years of relevant TPM experience
• Waterfall-only methodology experience
• Weak communication or inability to handle escalations/conflict