Technical Project Manager (Exception Management / Operations Domain) - Onsite : Jersey City, NJ

Capgemini; New York (NY); On-site; USD 106,000 - 145,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plan (401k)

Life insurance

Disability insurance

Employee assistance program

Job summary

Capgemini in the United States seeks a Technical Project Manager to drive technology-enabled transformation in operations and exception management, bridging business and technology teams and leading AWS-based modernization.

You will define roadmaps and KPIs, coordinate with Operations, Product, and Technology, and translate requirements into scalable cloud and AI-enabled solutions that deliver measurable business outcomes.

Qualifications

• Experience in Operations/Exception Management or Financial Services domains.
• Delivered AWS-based projects and cloud transformation initiatives.
• Strong knowledge of AWS services to collaborate with architects and engineers.
• Understanding of AI/ML and Generative AI applications in business operations.
• Proven requirements management, stakeholder engagement, process mapping, and agile delivery skills.
• Knowledge of banking operations, reconciliation, investigations, or transaction processing.

Responsibilities

• Partner with Operations, Product, and Technology teams to identify and prioritize exception management opportunities.
• Lead end-to-end delivery of technology initiatives from requirements to rollout.
• Drive AWS-based modernization projects using cloud-native services.
• Incorporate AI/GenAI capabilities to automate processes and improve investigations.
• Translate business needs into functional and technical specs for engineering teams.
• Define roadmaps, manage risks and dependencies, and measure business impact.

Skills

AWS

EKS

ECS

Lambda

API_Gateway

S3

Aurora

AI/ML

Generative_AI

Requirements_Management

Stakeholder_Engagement

Process_Mapping

Agile_Delivery

Banking_Operations

Tools

AWS App

AWS Data

AWS Monitoring

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Onsite : Jersey City, NJJob DescriptionWe are seeking a Technical Project Manager with strong experience in operational and exception management domains to drive technology-enabled transformation initiatives.The ideal candidate will bridge business and technology teams, lead AWS and AI-driven projects, and articulate end-to-end solution architectures while delivering measurable business outcomes.Key ResponsibilitiesPartner with Operations, Product, and Technology teams to identify, analyze, and prioritize exception management and operational efficiency opportunities.Lead end-to-end delivery of technology initiatives, including requirements gathering, solution design, execution, and rollout.Drive AWS-based modernization projects leveraging cloud-native services and architectures.Evaluate and incorporate AI/GenAI capabilities to automate operational processes, improve investigations, and enhance decision-making.Translate business requirements into functional and technical specifications for engineering teams.Manage project roadmaps, stakeholder communication, risks, dependencies, and delivery milestones.Define KPIs and measure business impact of implemented solutions.Qualifications8+ years of experience as a Technical Project Manager, or Product Owner in Operations, Exception Management, or Financial Services domains.Delivered AWS-based projects and cloud transformation initiatives.Good understanding of AWS services such as EC2, EKS, ECS, Lambda, API Gateway, S3, Aurora, to effectively collaborate with Solution Architects and engineering teams.Strong understanding of AI/ML and Generative AI use cases within business operations.Knowledge of AWS services (App, Data & Monitoring).Ability to explain and defend technical architecture decisions, solution designs, integration patterns, and cloud deployments from prior projects.Strong skills in requirements management, stakeholder engagement, process mapping, and agile delivery methodologies.Knowledge of banking operations, reconciliation, investigations, or transaction processing.Demonstrates strong architectural and technology acumen, with the ability to engage effectively with Solution Architects, Full Stack Developers, and Data Engineering teams to shape solution designs, influence technical decisions, and ensure alignment between business objectives, platform strategy, and cloud migration goalsThe base compensation range for this role in the posted location is: $106230 to $145000Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick LeaveMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insuranceEmployee assistance programsOther benefits as provided by local policy and eligibilityImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.