Technical Project Manager / Delivery Lead

Coates Group; Chicago (IL); Hybrid; USD 79,000 - 90,000; Full time

Benefits offered by this job

Thrive Program

Annual market bonus program

Wellness days

Job summary

Coates Group is seeking a Technical Project Manager to drive day-to-day software development and delivery for international markets. You will manage risks, maintain project plans, and ensure on-time, on-budget delivery aligned to business objectives, coordinating with internal and external stakeholders.

The role requires 7+ years in complex digital projects, strong agile and waterfall experience, and a track record of presenting to senior executives.

Qualifications

• 7+ years delivering complex, enterprise-grade digital applications/solutions.
• Experience presenting to senior executives including exposure to C-suite.
• Experience delivering software projects across multiple streams and SDLC phases.
• Knowledge of solution architecture for digital solutions.
• Experience with budgets of $3M+.

Responsibilities

• Drive the successful delivery of technology projects by proactively managing risks and minimizing variance, ensuring alignment with project goals from initiation through closure
• Define and document project deliverables and timelines, holding all stakeholders accountable for their specific responsibilities
• Develop, maintain, and report on the squad progress throughout the SDLC and/or project plan, ensuring coverage of all technical tasks and achievement of agreed milestones
• Actively lead scrum teams, manage sprints and agile cadences, while overseeing the end-to-end project schedule and delivering key milestones
• Participate in working groups and steering committees to ensure risks and issues are escalated promptly through appropriate channels, driving effective decision-making
• Manage project execution through risk and issue management, project monitoring, tracking reporting, workflow management, quality assurance, change and communication management
• Strong management of cross-stream internal and external project dependencies
• Understanding of technical deliverables and effectively align them to business objectives
• Reviewfunctional specs, solution design, and user stories to ensure business and technical requirements are mapped, dependencies identified and a clear critical path established, enabling effective planning and delivery

Skills

Project management

Agile & Waterfall

Stakeholder management

Risk assessment

Communication

Education

Bachelor's degree in IT or related field

PM certifications (PMP/PRINCE2)

Job description

Be Part of Our Next Chapter

For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.

Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose - Creating Connections. Empowering Partnerships. Always Evolving. Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

*This is a 6+ month on-going contract with benefits.

The Technical Project Manager is responsible for the day-to-day execution of software development/delivery squads and projects, ensuring that projects are delivered on time, budget, scope, and with quality. They will ensure that project risks are adequately mitigated and any project variance is identified and escalated appropriately via the right communication channels. They will partner with both internal and external stakeholders to ensure that the project deliverables meet the business objectives.

Responsibilities

• Drive the successful delivery of technology projects by proactively managing risks and minimizing variance, ensuring alignment with project goals from initiation through closure
• Define and document project deliverables and timelines, holding all stakeholders accountable for their specific responsibilities
• Develop, maintain, and report on the squad progress throughout the SDLC and/or project plan, ensuring coverage of all technical tasks and achievement of agreed milestones
• Actively lead scrum teams, manage sprints and agile cadences, while overseeing the end-to-end project schedule and delivering key milestones
• Participate in working groups and steering committees to ensure risks and issues are escalated promptly through appropriate channels, driving effective decision-making
• Manage project execution through risk and issue management, project monitoring, tracking reporting, workflow management, quality assurance, change and communication management
• Strong management of cross-stream internal and external project dependencies
• Understanding of technical deliverables and effectively align them to business objectives
• Reviewfunctional specs, solution design, and user stories to ensure business and technical requirements are mapped, dependencies identified and a clear critical path established, enabling effective planning and delivery

Capabilities

• Highly developed written and verbal communication skills
• Expert understanding of project management including scheduling, resource capacity planning, risk mitigation strategies, and stakeholder management
• Solid knowledge of project risk management frameworks

Qualifications

• Relevant tertiary qualifications or certifications within Project Management, Agile, and/or IT
• Project management experience of 7+ years delivering complex, enterprise-grade digital applications/solutions
• Knowledge of solution architecture for digital solutions
• Experience delivering software projects with budgets of $3M+
• Experience presenting to senior executive stakeholders (mandatory) including exposure to C-suite (preferred)
• Experience delivering technical projects across multiple streams of work
• Experience with software project management across all phases of the SDLC, delivering multiple projects from inception to completion
• Experience within Agile and waterfall software delivery
• Previous experience as a technical business analyst, product owner, or developer (preferred)

$57.20 - $65 an hour

Role to support International Markets

Full Salary Range: $57.20/hour (minimum), $61.10/hour (midpoint), $65.00/hour (maximum).

Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality - to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a "Give Back Day" to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law).