Technical Project Manager, Carrier Integrations

Gigs; United States; Remote; USD 135,000 - 170,000; Full time

Job summary

Gigs is building the telecom OS that regulators and platforms rely on. You will own end-to-end integration programs with carriers, scoping from contract to live traffic, and work with a squad of PMs, engineers, and connectivity specialists.

Expect to read API specs, translate them into execution plans, and drive timelines, risks, and launch readiness across Product, Engineering, and Operations. This is an early-hire role shaping our carrier strategy.

Qualifications

• 5+ years in a technical program/project management, technical delivery, or solutions/partner engineering role at a technology company.
• Hands-on experience running API-based integrations and reading API docs.

Responsibilities

• Orchestrate the integration program.
• Master timelines, trackers, risk logs, and launch-readiness checklists.
• Own delivery end-to-end across Product, Engineering, and Connectivity Operations.
• Translate carrier documentation into execution plans.
• Collaborate with Network Product Manager and engineers.

Skills

Technical PM experience

API integrations

Program management

Cross-functional collaboration

Tools

API Documentation

Job description

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless. If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

Speed. We move and we ship. We set bold deadlines and treat every week like it matters.

Ownership. If you see something broken, fix it. We don't wait for permission.

Customer Obsession. Our customers' product is our product.

Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.

First principles. We don't ask how things have been done before.

The Role

Gigs is opening new markets faster than at any point in its history, and every one of them starts the same way: integrating a Mobile Network Operator, the carrier whose network our product runs on. Every carrier integration is a program spanning technical build, commercial alignment, and regulatory compliance across teams inside and out. Owning the mechanics of how we integrate and upgrade carrier integrations is the job. You'll sit inside a dedicated integration squad alongside a Network Product Manager, Network Engineers, and Connectivity Operations. You're the one who gets into the weeds: reading a carrier's API and network documentation to work out what's actually supported, scoping the integration, and driving it end-to-end from signed contract to live traffic, chasing down and resolving whatever blocks it along the way.

Salary range: EU: €125,000 - 140,000

What You Will Do

• Orchestrate the integration program.
• Master timelines, carrier status trackers, risk and decision logs, and launch-readiness checklists, the single source of truth for every integration.
• You own the playbook.
• Set the pace for the whole squad. Internal teams and the carrier run on the same plan, and you hold both accountable to it.
• Own delivery end-to-end. Track milestones, dependencies, and risk across an integration build, and drive resolution across Product, Engineering, and Connectivity Operations, not just report status.
• Partner with Engineering as a technical peer.
• Understand API contracts, eSIM/interconnect flows, and network configuration well enough to ask the right questions in architecture discussions and unblock decisions.
• Turn carrier documentation into an execution plan.
• Read a carrier's technical specs and API docs directly, and translate them into a clear, sequenced build plan the cross-functional integration team can run against.
• Run technical alignment, not just meetings. Agendas, decision logs, and follow-through matter, but the value is spotting a technical or timeline risk before it becomes a blocker.
• Be the connective tissue. Across Gigs, the carrier, and third-party vendors: escalates the right thing to the right person at the right time.
• Help build the playbook.
• As an early hire into the function, shape the tools, templates, and process for how Gigs runs carrier integrations technically, rather than inheriting one.

What You Will Need

• 5+ years in a technical program/project management, technical delivery, or solutions/partner engineering role at a technology company, with hands-on experience running API-based integrations.
• Comfortable reading API documentation and technical specs directly, and able to hold a substantive…