Technical Project Manager

Human Element; Ann Arbor (MI); Remote; USD 65,000 - 85,000; Full time

Job summary

A leading company in eCommerce is seeking a Project Manager to manage web design and development projects remotely. The ideal candidate will be responsible for client communications, project timelines, and ensuring project profitability. With a focus on attention to detail and team coordination, you will thrive in aiding clients to enhance their online sales through effective project execution.

Qualifications

• 1-3 years of relevant web project management experience, preferably in consulting or at a web agency.
• Technically savvy; comfortable with data transformation and site management.
• Client-facing experience as the main point of contact.

Responsibilities

• Overall accountability for profitability and project timelines.
• Manage client communications and internal team expectations.
• Create and maintain detailed project plans.

Skills

Project management

Client communication

Team coordination

Problem-solving

Attention to detail

Education

Bachelor's Degree or equivalent work experience

Tools

Atlassian/JIRA

Job description

The Human Element team, plain and simple, is passionate about eCommerce. With more than a century of combined experience in a variety of technologies, our strategists are versed in solving unique problems large and small. From ERP integration to email marketing, at the end of the day, our goal is to help our clients sell more stuff online utilizing the services that best achieve their goals. Sound like you?

Human Element is seeking a Project Manager to join our growing team (remotely!). The Project Manager manages and drives web design/development projects, works with both creative and technical project teams, and is responsible for producing projects on time and on budget. The ideal candidate for this role will have a positive attitude, be deadline driven, and have a strong attention to detail.

Job Expectations - Essential Functions

• Overall accountability for the profitability and timeline of the project
• Manages client communications and expectations and help ensure client satisfaction in partnership with internal team
• Identifies and scopes client requirements and deliverables
• Responsible for the creation, maintenance, and delivery of detailed project plans
• Coordinates daily tasks, assign project resources, and ensure resources complete tasks
• Identifies, documents, and manages scope or deliverable change requests, whether initiated internally or by the client
• Plans for and controls quality by reviewing items before delivery to client; monitoring and enhancing internal and external deliverables/documents, and working with internal teams on needed revisions/enhancements
• Maintains an understanding of the client's operating environment and internal processes and procedures that may affect the project's success; serves as point of contact for clients as needed
• Ensures the use of best practices and applies lessons learned from previous projects; shares lessons learned with other project management team members
  
  

Requirements

• 1-3 years of relevant web (technical and creative) project management experience, preferably within consulting or at a web agency
• Experience managing project budgets and timelines
• Experience in a client-facing role as the main point of contact
• Experience coordinating, encouraging, and rallying internal teams
• Technically savvy. While this is not a core technical position all Human Element team members fill a number of roles within the organization. The right person for this role will be comfortable with data transformation, site configuration and management, and acting as the technical liaison to our clients. We don't expect you to know it all right away, but you need to be willing and able to learn!
• Bachelor's Degree or equivalent work experience
  
  

Preferred

• Familiarity of E-Commerce platforms such as:
• Adobe Commerce
• Magento OS
• Shopify
• Shopware
• WordPress
• Znode
• Big Commerce
• Experience using project management software (we use Atlassian/JIRA)