Technical Program Manager, Service Parts NPI

Rivian; Normal (IL); On-site; USD 97,000 - 128,000; Full time

Benefits offered by this job

Vacation

Sick leave

Insurance

401(k) plan

Stock purchase program

Job summary

Rivian seeks an NPI Technical Program Manager to drive new vehicle part implementation into the Service Supply Chain. This role requires solid program management skills, strong technical capabilities, and cross-functional collaboration with design engineers to develop the Service BOM and determine service levels for new vehicles.

You will partner with engineering, purchasing, and logistics to ensure timely part introductions, manage obsolescence, forecast demand, and enable supply continuity

Qualifications

• 3+ years in Automotive, Tier 1, OEM, or technical field (vehicle repair a plus).
• Bachelor's degree (Masters preferred) in Industrial/Mechanical/Electrical/Materials Engineering or related field.
• CAD/Catia/Enovia/PLM experience.
• Experience analyzing design changes (vehicle repair/aftermarket a plus).
• Experience managing complex Bills of Materials (Service BOM a plus).
• Knowledge of MRP/ERP with focus on PLM, BOM, and procure-to-pay; SAP a plus.
• Excellent project management.
• Strong collaborator, with willingness to drive change.
• Strong analytical and structured problem-solving capabilities for decision-making.
• Experience launching strategic process redesign initiatives with cross-functional teams.
• Process design experience with ability to document and transform complex processes.

Responsibilities

• Partner with Engineering to develop the Service BOM for vehicles and determine serviceable parts for global service network.
• Go-to-Market, new part introduction and program launch responsibilities (service level to service center launch).
• Own End of Life parts analysis to mitigate obsolescence and forecast accuracy; align on commercial and warehousing terms.
• Maintain Service BOM Master data with high accuracy to ensure supply chain success.
• Analyze design changes to determine supersession and compatibility for parts.
• Support exception management reporting, serviceability escalations, and proactive monitoring of new part introductions.
• Collaborate with purchasing, demand planning, supply chain, and engineering to understand demand drivers.
• Drive first principles approach to move sourcing, service levels, and forecasting forward.
• Develop best-in-class service operations leveraging Rivian's platform and new technologies.
• Seek out new innovations and present strategies to improve all areas of work.

Skills

Project management

Analytical thinking

Collaborative

Education

Bachelor's degree in Engineering

Tools

CAD/PLM

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

We are looking for a NPI Technical Program Manager to drive new vehicle part implementation into the Service Supply Chain. This position will motivate and challenge you as a technical program manager to execute Service supply chain readiness for Rivian vehicle part changes, and new vehicle launch introductions (go-to-market strategies). You will need to have solid program management skills, strong technical capabilities, and the right attitude to collaborate with teams across the organization. You will collaborate and maintain operational partnerships with your design engineers to develop the Service BOM for new vehicles and determine part service levels to reduce supply chain complexity and cost for Rivian's vehicle portfolio.

Responsibilities

• Partner with Engineering teams to develop the Service BOM for vehicles to determine which parts of the vehicle will be serviced and implemented in the global service network
• Go-to-Market new part introduction and program launch responsibilities (service level to service center launch)
• Ownership of End of Life parts analysis process to mitigate obsolescence, ensure supply continuity, mitigate inaccurate forecasting, and align on commercial and warehousing strategy terms
• Master data ownership and structure/maintenance of the Service BOM for your specific vehicle system with high level of accuracy to ensure supply chain success.
• Technical expertise and analysis of design changes in part designs to determine supersession and compatibility relationships for your parts.
• Support exception management reporting, part serviceability escalations, and proactive monitoring of new part introductions to ensure supply continuity for your parts.
• Collaborate with purchasing, demand planning, supply chain, global distribution centers, engineering, and other partners to understand demand forecast drivers that will impact supply continuity.
• Drive first principles approach in cross-functional decision making to move sourcing, service levels, and forecasting forward to enable supply continuity across the service network.
• Develop best in class service operations leveraging Rivian's platform and new technologies.
• Seek out new innovations and present new strategies to continuously improve all areas of your work and the organization.

Qualifications

• 3+ years of experience in Automotive, Tier 1, OEM, or technical field (vehicle repair a plus)
• Bachelors (Masters Preferred) with emphasis in Industrial, Mechanical, Electrical, Materials Engineering or related discipline
• CAD/Catia/Enovia/PLM experience
• Experience analyzing design changes (vehicle repair / aftermarket a plus)
• Experience managing complex Bills of Material (Service BOM a plus)
• Knowledge of MRP/ERP with focused experience on product lifecycle management, bills of material, supply chain operations, and procure to pay processes (SAP experience a plus)
• Excellent project management
• Strong collaborator, with willingness to drive change
• Strong analytical and structured problem-solving capabilities to allow decision-making or presenting recommendations to the business.
• Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and external processes and operations, working closely with cross-functional teams and stakeholders in a technology environment.
• Process design experience, with proven ability to understand, document, and transform complex processes

Pay Disclosure

The salary range for this role is $96,700 to $128,160 for California (Non-Bay Area) based applicants.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus.

Benefits

• paid vacation
• paid sick leave
• A comprehensive package of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees
• 401(k) Plan
• Employee Stock Purchase Program
• Full-time employee coverage is effective on their first day of employment
• Part-time employee coverage is effective the first of the month following 90 days of employment

More information about benefits is available at rivianbenefits.com.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.