Sr. Program Manager, Inbound Network Design

Rivian; Normal (IL); Hybrid; USD 80,000 - 116,000; Full time

Benefits offered by this job

401(k) Plan

Employee Stock Purchase Program

Comprehensive benefits

Job summary

Rivian is seeking a Sr. Program Manager for Inbound Network Design within Service Parts & Accessories. You will own the global inbound network design, leading cross-functional programs to improve customer experience, throughput, and cost.

The role is hybrid from Irvine, CA, reporting to the Manager, Supply Chain Optimization. You will manage multi-quarter roadmaps, drive KPI performance, and scale processes across nodes and partners, collaborating with Parts Distribution Center leadership and

Qualifications

• 3+ years of experience in project/program management.
• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, Operations or related field; Master's a plus
• Certifications or training (PMP, CMP, or similar) are a plus
• Ability to drive complex programs within budget and timeline
• Experience with program management methodologies and tools and cross-functional collaboration

Responsibilities

• Develop and execute the global inbound and logistics network design for Service Parts & Accessories
• Lead projects within Operations or Parts Planning and support Rivian's objectives
• Coordinate with Service Parts, Logistics, Packaging Engineering and internal partners for readiness
• Drive inbound network design to ensure supply continuity and cost optimization
• Build multi-quarter roadmaps and guide leadership on inventory health and distribution
• Own network KPIs and drive cost/quality improvements for customers
• Lead business case development and critical decision making on supply chain scenarios

Skills

Project management

Stakeholder management

Agile

Jira/Confluence/Smartsheet

Communication

Travel

Education

Bachelor's in Business Administration or related field

Tools

Jira

Confluence

Smartsheet

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

As a Sr. Program Manager for Inbound Network Design within Service Parts & Accessories, you will own the design and execution of our global inbound network to improve customer experience, increase throughput, and optimize cost. You will lead cross-functional programs in support of Service Parts Planning, Distribution Operations, Accessories & Merchandise, Remanufacturing, Logistics, and Packaging Engineering to deliver a world-class service supply network aligned to Rivian's objectives. You will manage complex, multi-quarter roadmaps, drive KPI performance, and scale processes and systems across nodes and partners. The Sr. Program Manager, Inbound Network Design will be a hybrid role out of the Irvine, CA office, and will report into the Manager, Supply Chain Optimization.

Responsibilities

• Spearhead the development and execution of the global inbound and logistics network design for Service Parts & Accessories
• Lead projects under a Strategy scope of work within Operations or Parts Planning settings and may even be asked to step outside of this scope to support Rivian's objectives
• Coordinate across Service Parts teams, Logistics, Packaging Engineering, Legal, and internal Business Partners to ensure readiness for distribution / product launch
• Drive development and execution of the inbound and logistics network design to ensure supply continuity through innovative and optimized solutions
• Build and execute to a multi-quarter strategic roadmap for service parts and accessories, providing guidance to Parts Distribution Center (PDC) and Planning leadership on topics including, but not limited to, inventory health and positioning, 3PL warehouse management, inventory turns
• Own network KPIs (e.g. Cost as Percent of Sales, Referral Rate and Facing Fill Rate) for the inbound service network, drive optimizations to reduce cost and improve quality to the customer
• Lead business case development on various supply chain scenarios and make business critical decisions, weighing cost, service level, and inventory health and positioning
• Manage budget inputs, SOWs, and requirements for 3PL warehouses through close collaboration with Finance and Accounting
• Utilize robust project management tools to provide visibility to critical path and business readiness, manage risk analysis and mitigation activities, influence change and drive accountability
• Align programs and processes to Rivian's objectives, standards, and timelines; embed governance for change control, documentation, and handoffs

Qualifications

• 3+ years experience in project/program management
• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, Operations or other applicable discipline; Master's a plus
• Certifications or training a plus (PMP, CMP, or similar)
• Ability to drive complex programs, striving to keep within budget and timeline
• Proficiency in program management methodologies and tools such as Agile, Critical Path Analysis, Risk Analysis; experience with Jira, Confluence, and Smartsheet a plus
• Ability to work independently and across functions; experience leading geographically dispersed teams and partners to deliver complex, multi-region initiatives; excellent stakeholder management
• Effectively handle multiple priorities, organize workload, and meet program deadlines
• Professional demeanor, strong communication, writing and presentation skills
• High proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
• Appropriate interpersonal styles and communication methods to work effectively with internal and external partners
• 10% Travel
• Ability to sit or stand for 8-12 hours per day
• Required to communicate using telephone and/or email
• Ability to view, read, and interpret documents
• Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations

Pay Disclosure

The salary range for this role is $79,700 to $105,570 for Michigan and Illinois based applicants.

The salary range for this role is $87,300 to $115,640 for California (Non-Bay Area) based applicants.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.