Technical Program Manager, Operations and AI Enablement

Alten Technology USA; Foster City (CA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

ALTEN Technology USA in Foster City, CA seeks a Technical Program Manager for Operations and AI Enablement. You will lead AHE operations, drive quarterly planning, budgeting, and implement AI automation to boost productivity.

You will coordinate across hardware, firmware, software, and manufacturing teams to meet business objectives. The role requires 6+ years in TPM, strong communication, and experience with JIRA/Confluence, plus knowledge of AI tools and coding workflows.

Qualifications

• BS/MS degree in computer science, engineering or equivalent job experience.
• At least 6 years of experience in Technical Program Management leading complex cross-functional programs across hardware and/or software.
• Proficiency with end-to-end product development processes and tools (JIRA, Smartsheet, risk tracking).
• AI familiarity: LLMs, prompt engineering, and tools such as Claude and Gemini; proficiency with Cursor/Claude Code/VS Code.
• Strong communication, structured reporting, and audience-tailored messaging.

Responsibilities

• Lead AHE Operations: quarterly planning, budgeting, and operational improvements.
• Lead AI tools rollout to empower TPMs and engineering across IT tools like JIRA/Confluence/Slack.
• Drive Jira hygiene and issue resolution targets to meet timelines.
• Streamline firmware configuration across project configurations.
• Collaborate across hardware, firmware, software, procurement, and manufacturing.
• Communicate status with standard reports and concise updates to stakeholders.

Skills

Technical PM

Cross-functional leadership

Communication skills

JIRA Smartsheet

Education

BS/MS in CS/engineering

Tools

JIRA

Smartsheet

Confluence

Gantt charts

Job description

Technical Program Manager, Operations and AI Enablement

Foster City, California, United States

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life‑saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries, we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Workplace: Hybrid, 3 days in the office

Location: Foster City, CA

Our Advanced Hardware Engineering (AHE) team is responsible for delivering the compute and controls hardware, infotainment and telematics control units, and electrical components that power our future fleet of self‑driving vehicles. We are looking for a Technical Program Manager to lead AHE Operations including Quarterly Planning, budgeting, and various other operational improvement initiatives. You will also lead the definition, development and roll out of AI automation tools that empower AHE TPMs and Engineering to significantly elevate their productivity.

In this role, you will work cross‑functionally with engineering teams and partners across hardware, firmware, software, vehicle engineering, procurement, and manufacturing. Guided by our core principles, you will help deliver AHE systems end‑to‑end and enable us to meet our business objectives.

We’d love to hear from you if you enjoy solving challenging problems across diverse cross‑functional teams, delivering milestones with complex dependencies, and scaling your impact by developing and adopting structured ways of working. And if you’re an expert at herding cats and influencing without formal authority, this role was made for you.

Responsibilities

• Lead AHE Operations: Lead AHE Quarterly Planning process, budgeting, and various other operational improvement initiatives. These initiatives may include for example developing systematic approaches to our JIRA planning and issue management frameworks. Assist in TPM processes and continuous improvement frameworks that increase engineering velocity and system reliability.
• Lead AHE AI tools and scaling: Lead the definition, development and roll out of AI automation tools that empower AHE TPMs and Engineering to significantly elevate their productivity via agentic integration across JIRA, Confluence, Slack, Google Suite, and other IT tools.
• Drive Issue Resolution: Own AHE’s JIRA hygiene and issue‑resolution targets, supporting the team in resolving critical issues and cross‑team requests within agreed timelines.
• Configuration Management: Work with cross functional teams to streamlining the firmware configuration for all our projects across the different target configurations phases.
• Collaborate: Actively invite diverse perspectives, ensuring all voices are heard and valued in decision‑making to strengthen outcomes as One Team.
• Communicate Status: Develop and maintain standard reports and one‑pagers to communicate program status, risks, issues, and achievements concisely and effectively to key stakeholders and leadership.

Required Qualifications

• BS/MS degree in computer science, engineering or equivalent job experience
• At least 6 years of experience in Technical Program Management. Strong track record of leading and delivering complex cross‑functional programs across hardware and/or software.
• Processes and operations: Hands‑on familiarity with end‑to‑end product development processes with proficiency in tools required to manage complex programs (i.e. Gantt charts, risk tracking and reporting, Smartsheet, JIRA, etc.).
• AI: Proven understanding of Large Language Models (LLMs), prompt engineering, and AI tools such as Claude and Gemini. Proficiency in agentic coding workflows using Cursor, Claude Code, Visual Studio Code, Windsurf or other Integrated Development Environments.
• An ability to keep the big picture in focus and to provide clear, well‑structured, and concise communications tailored to each appropriate audience. Excellent written, presentation, and verbal communication skills are a must.

Preferred Qualifications

• AI: Proven experience with building AI‑based solutions in the SMB/Enterprise spaces to automate workflows across JIRA, Confluence, Google Suite, Slack and other productivity tools.
• Operations: Previous product development Operations Program Management experience spanning areas such as budgeting, organization‑wide planning cycles, risk management, reporting (JIRA, dashboards) and process development.

Salary Range

• $110,000 - 130,000
• The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug‑free workplace. All candidates selected for employment will be required to successfully complete a pre‑employment drug screening as a condition of hire.