Technical Program Manager, OMHS Software, Controls, and Science

Amazon; Atlanta (GA); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Fulfillment Technology and Robotics is seeking an experienced TPM to own program delivery across multiple engineering teams and deployment partners. You will translate strategic goals into milestones and coordinate cross-team hand-offs to keep schedules on track.

Based in Atlanta, GA, you will work with product managers and engineering leads to plan work, manage dependencies, track risks, and communicate status to stakeholders, ensuring on-time, quality deployments that scale across

Qualifications

• 3 years of technical product or program management experience.
• 2 years of software development experience.
• 3 years of project management disciplines including scope, schedule, budget, quality, risk and critical path management.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Own planning, execution, and delivery of a program that spans multiple engineering teams and deployment partners.
• Partner with product managers and engineering managers to scope work, confirm priorities, and establish quarterly milestones.
• Track and manage cross-team dependencies, flagging early when a change in one system could affect upstream or downstream systems.
• Coordinate deployment activities including testing, rollout, and operational readiness for live fulfillment sites.

Skills

Technical PM

Software development

Project management

Cross-functional leadership

Job description

Description

This is a delivery-focused role, not a ticket-tracking one. You will own the coordination that gets programs delivered on time, working from a defined strategic goal and a general technical approach. You will turn plans into milestones, dependencies into action plans, and cross-team hand-offs into coordinated delivery.

We're deploying new automation technology to fulfillment sites quarterly. Each deployment involves software teams, controls engineers, hardware commissioning, field operations, and vendor coordination converging on a building with a ship date that does not move. Someone needs to keep those pieces moving together toward that date. That someone is you.

In our operating model, TPMs are assigned to programs with cross-team dependencies, not to individual products. Product managers own the what and why. Engineering leaders run their own sprints. You step in when delivery requires coordination across team boundaries, and you own the delivery of your program end to end, working closely with a senior TPM or your manager on scope and priorities.

You will partner with product managers and engineering leads to plan work, establish milestones, and drive delivery. Your program will have a defined strategic goal and a general technical direction. When ambiguity surfaces during execution, you will resolve what you can and escalated what you cannot so the schedule holds.

Impact at scale: The program you deliver will directly affect whether Amazon's next fulfillment buildings launch on time with functioning automation. You will help refine the coordination practices the team uses to scale deployments from a handful of sites to many more. Your work will be visible in buildings that are running, shipping packages, and operating reliably.

Key job responsibilities

Program Delivery Across Team Boundaries

• Own planning, execution, and delivery of a program that spans multiple engineering teams and deployment partners
• Partner with product managers and engineering managers to scope work, confirm priorities, and establish quarterly milestones
• Track and manage cross-team dependencies, flagging early when a change in one system could affect upstream or downstream systems
• Coordinate deployment activities including testing, rollout, and operational readiness for live fulfillment sites

Drive Execution Through Complexity

• Document program requirements, success metrics, and delivery timelines, and drive the clarity needed when technical details are still open
• Manage the schedule, track and mitigate risks early, and keep scope under control
• Drive timely decisions, clear the blockers you can, and escalated promptly when the program is at risk
• Plan for the unexpected and raise maintainability concerns when delivery pressure could compromise quality

Communicate with Clarity and Purpose

• Own communications for your program so stakeholders have the right information at the right time
• Produce clear documentation: program requirements, risk logs, milestone tracking, and stakeholder updates
• Facilitate working discussions that balance business urgency with technical rigor
• Present program status and trade-offs to stakeholders and team leadership, and contribute to updates for senior leadership

Build Better Delivery Practices

• Suggest improvements to how cross-team programs are planned and executed
• Incorporate quality and operational excellence improvements into your program plan
• Run retrospectives and post-mortems that capture real learnings and follow through on the actions
• Support onboarding of new team members and participate in hiring

A day in the life

Your morning starts checking in on the program you own: a multi-team software integration with a deployment date next quarter. You also help coordinate a hardware-software effort where vendor deliveries are being tracked against commissioning windows. Mid-morning, you're running a dependency sync between two engineering teams whose changes are converging on the same system. After lunch, you're updating your risk log after spotting a potential timeline conflict, and you agree an escalation path with your manager or a senior TPM. You end your day preparing a milestone update for your stakeholder review, clearly showing what's green, what's at risk, and where you need help. Your customers are the engineering leads, product managers, and operations teams who rely on your coordination to deliver.

About the team

We are a division within Amazon Fulfillment Technology and Robotics focused on standardizing the equipment and systems that make up our first, middle, and last mile facilities. We are a passionate group of innovators, engineers, and business leaders dedicated to reducing the variability and complacency in our current logistics systems. Our team thrives on collaboration, continuous learning, and the shared vision of developing technologies to bring innovation and scalability back to our automation equipment.

Amazon installs a significant quantity of new buildings every year. The historical model allowed each integrator to use their own equipment, controls, subsystems, and methodologies. While that enabled Amazon to succeed to this point, the variability between buildings has proven difficult to support and scale. Our charge is to build partnerships focused on consistency and scalability across the network of the future, partnering with key suppliers to help them scale manufacturing capabilities and refining designs to drive innovation, operational uptime, and better meet the specific needs of Amazon's operational environment.

Our software organization delivers the platforms, controls architecture, and AI/CV capabilities that enable Amazon to own its industrial automation ecosystem end-to-end. The product ecosystem spans machine-level controls, unified SCADA visualization, computer vision, and AI-driven design tooling, all built on a shared telemetry foundation and deployed to fulfillment sites globally.

Basic Qualifications

• 3 years of technical product or program management experience
• 2 years of software development experience
• 3 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 3 years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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