Sr Technical Program Manager, Amazon Robotics

Amazon; North Reading (MA); On-site; USD 149,000 - 201,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

401(k) Plan

Maternity leave

Parental leave

Job summary

Amazon Robotics in North Reading, MA is seeking a Sr. Technical Program Manager to lead complex hardware and systems development programs across mechanical, electrical, and embedded domains.

You will partner with Deployment Engineering, Manufacturing, and Software teams to define goals and schedules for next-generation fulfillment and robotics systems. The role demands strong program management, cross-functional leadership, and the ability to drive risk mitigation and continuous improvement.

Qualifications

• Bachelor's degree in Engineering, CS, or a related field.
• 10+ years hardware engineering experience.
• 7+ years working directly with engineering teams.
• Experience delivering products in a fast-paced, multi-disciplined environment.
• Experience managing multiple projects in parallel through prioritization, planning, and task delegation.
• Experience in core project management disciplines including scope, schedule, budget, quality, risk management, and critical path management.
• Experience working in a fast-paced and cross-functional organization.
• Strong written and verbal communication for technical and non-technical audiences, including senior leadership.
• Ability to develop Gantt charts and identify project critical path.

Responsibilities

• Lead hardware and system development programs with mechanical, electrical, and embedded teams.
• Partner with Deployment Engineering, Manufacturing, Global Support Services, and others to define goals.
• Collaborate across functions for hardware/software integration.
• Triage and address field requests for Hardware Engineering support.
• Drive consensus on technical decisions and allocate resources.
• Lead collaboration between Hardware Engineering, Product Management, and Systems Engineering.
• Identify and mitigate program-level risks and issues.
• Create, maintain, and share project information with stakeholders.
• Foster effective teamwork across groups with competing priorities.
• Develop and manage schedules across all HW disciplines.

Skills

Communication skills

Project management

Hardware engineering

Cross-functional collaboration

Gantt charts

Problem solving

Leadership

Education

Bachelor's degree in Engineering or CS

Tools

PMP certificate

Job description

Sr Technical Program Manager, Amazon Robotics

Job ID: 10502753 | Amazon.com Services LLC

Amazon Robotics is where invention meets impact. We are a team of builders who work passionately to apply emerging robotics hardware and software technologies to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun.

Amazon Robotics is seeking a talented and motivated Sr. Technical Program Manager (TPM) who will be part of the Hardware Engineering team focused on next generation robotic system design, as well as supporting the existing fleet of robotic & automation technology. The TPM will manage the full project lifecycle of large complex innovative programs aimed at improving the efficiency and lowering the cost of Amazon's next-generation Fulfillment Centers. This position is responsible for the planning and execution of complex large scale NPI programs while serving as liaison between Systems Engineering, Software Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and various program verticals.

If you are a Sr. Technical Program Manager looking to grow your skills in project/program management, with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment, and the desire to contribute to Amazon's next generation fulfillment & logistics technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe.

The ideal candidate will draw upon exemplary program/project management, critical thinking, and problem-solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at managing multiple priorities, innovative, creative, self-directed, and a great team player. The candidate should drive continuous process improvement and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities

• Lead the effective and efficient delivery of System and Hardware Product Development programs, working closely with mechanical, electrical, and embedded systems teams
• Partner with Deployment Engineering, Manufacturing, Global Support Services, and other key stakeholders to define project goals that improve performance, reduce cost, and reduce installation cycle time
• Collaborate cross-functionally to support solution development and integration, including hardware/software integration
• Triage, prioritize, and execute against incoming field requests for Hardware Engineering support
• Drive consensus on technical decisions and ensure appropriate resources are employed to deliver high-quality results
• Lead the partnership between Hardware Engineering, Product Management, and Systems Engineering to develop and decompose comprehensive functional requirements
• Identify, assess, track, and mitigate issues and risks at the program level
• Create, maintain, and disseminate project information to stakeholders
• Drive effective teamwork, communication, and collaboration across multiple groups with competing priorities
• Develop and manage project schedules across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, and HW Test Engineering
• Partner with groups external to Hardware Engineering to successfully deliver on project goals

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field
• 10+ years of hardware engineering experience
• 7+ years of working directly with engineering teams experience
• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
• Experience managing multiple projects in parallel through prioritization, planning, and task delegation
• Experience in core project management disciplines including scope, schedule, budget, quality, risk management, and critical path management
• Experience working in a fast-paced and highly cross-functional organization
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Ability to develop Gantt charts and identify project critical path

Preferred Qualifications

• Can show strong verbal and written communication skills
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• 7+ years of direct work with engineering teams experience
• 7+ years of full product life cycle experience
• Experience in the mechanical or controls field, or experience with robotics work cells and their control systems
• Experience working in a fast-paced environment similar to a high-tech start-up
• Experience coordinating complex products with stringent technical requirements, development cycles and schedules
• 3+ years of program or project management experience, or PMP certificate
• Basic fundamental knowledge of mechanical and electrical design to channel dependencies with partner teams in Manufacturing Test, Reliability, Sourcing, Hardware Quality, Safety, Compliance, EMC, Firmware, Security and Networking

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MA, North Reading - 148,700.00 - 201,200.00 USD annually