Technical Program Manager III, PXTCS Corporate Talent Research

Amazon

Boston (MA)

On-site

USD 148,700 - 201,200

Full time

14 days+

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Job summary

Amazon.com Services LLC in Boston, MA seeks a seasoned Technical Product/Program Manager to lead cross‑functional AI/ML initiatives that improve the employee experience at scale.

You will partner with engineers, data scientists, economists, and UX researchers to deliver measurable, large‑impact programs across benefits, compensation, recruiting, and culture, with executive visibility and clear delivery plans.

Qualifications

5+ years in technical product or program management.
7+ years collaborating with engineering teams.
3+ years of software development experience.
5+ years in technical program management with software teams.
Experience leading cross-functional programs and release planning.

Responsibilities

Manage cross-functional teams to deliver scientific programs that enhance employee experiences with plans, schedules, milestones, and risk mitigation.
Coordinate dependencies among AI/ML teams, PMs, data scientists, economists, and business stakeholders.
Provide executive visibility, monitor progress, and develop contingency plans.
Drive overall strategy and coordinate teams inside and outside the organization to deliver results.
Mentor junior Technical Program Managers with feedback and guidance.

Skills

Technical Program Management

Cross-functional Leadership

Software Development

Data-driven decision making

Stakeholder Communication

Job description

Description

Are you passionate about using Artificial Intelligence, Machine Learning, and causal econometric models to improve the employee experience at Amazon? Do you thrive on coordinating cross-functional teams to deliver innovative technology solutions? Join our team where you'll apply data-driven insights and AI/ML models to improve every aspect of work for Amazonians—from benefits and compensation to recruiting, organizational culture, and management practices.

Description

You will partner with senior business leaders and an interdisciplinary team of User Experience researchers, data scientists, economists, and engineers to develop innovative solutions at Amazon's scale. This role offers a unique opportunity to work with research data and models, build Machine Learning tools, and derive insights from large, unstructured datasets. If you excel at driving cross-functional innovation with measurable, large-scale impact, we want to hear from you.

Key job responsibilities

Manage cross-functional engineering, product, data science, and business teams to deliver scientific programs that enhance employee experiences, developing detailed plans, schedules, milestones, and risk mitigation strategies
Identify dependencies and enable seamless collaboration between technical teams building AI/ML models, product managers defining requirements, data scientists and economists providing insights, and business stakeholders across Amazon's employee services
Lead communication and provide executive visibility into high-impact programs, continuously monitoring progress, highlighting roadblocks early, and developing contingency plans to ensure successful delivery
Accountable for developing and implementing overall strategy and driving teams inside and outside of the organization to deliver results.
Mentor and develop junior Technical Program Managers, providing constructive feedback and guidance to support their career growth

About The Team

The Central Science Team within Amazon's People Experience and Technology organization uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and value of work for Amazonians. We are an interdisciplinary team combining the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.

Our team leads scientific program areas that apply technology and data-driven insights to enhance all aspects of work for employees and managers. We foster a collaborative environment where innovation thrives, and every team member contributes to shaping the future of employee experience through AI/ML technology at Amazon's scale.

Basic Qualifications

5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.