Technical Program Manager II, Applied AI, Trust and Safety

Google Inc.; Austin (TX); On-site; USD 138,000 - 198,000; Full time

Benefits offered by this job

Equity

Annual bonus target

Comprehensive benefits

Job summary

Google Austin, TX is seeking a Technical Program Manager II for Applied AI in Trust and Safety to lead complex, multi-disciplinary programs from inception to delivery. You will partner with engineering, product, and policy teams to plan requirements, manage schedules, track metrics, and communicate decisions to executives while balancing risk and technical tradeoffs.

At Google, Trust & Safety teams fight abuse and protect users across all products.

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• Experience leveraging AI/ML technologies to build agentic solutions.
• Experience with data analytics and dashboard development.

Responsibilities

• Leverage technical expertise in Large Language Models (LLMs), Applied AI, and agentic solutions to fully understand their potential for developing and scaling effective abuse-fighting strategies and how they are being used throughout the program portfolio.
• Collaborate with team members and stakeholders to understand work problems and program goals and obtain prioritized deliverables.
• Define the scope of projects and develop, execute, or manage project plans for supported programs.
• Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
• Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain, and enhance business, operational, and management dashboards.

Skills

Program management experience

AI/ML technologies

Data analytics

Dashboard development

Education

Bachelor's degree in a technical field

Job description

Technical Program Manager II, Applied AI, Trust and Safety

Google Austin, TX, USA

Qualifications

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• Experience leveraging AI/ML technologies to build agentic solutions.
• Experience with data analytics and dashboard development.

Preferred qualifications

• 2 years of experience managing cross-functional or cross-team projects.
• Experience in fraud, spam and abuse space/ecosystem.
• Experience of working on LLM prompting or developing AI agents.
• Experience in implementing and delivering process improvements.
• Technical proficiency coupled with the ability to earn the trust and respect of engineering teams.
• Ability to collaborate effectively with business/technical/product stakeholders and leadership to align project priorities and schedules.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam, and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers works to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Leverage technical expertise in Large Language Models (LLMs), Applied AI, and agentic solutions to fully understand their potential for developing and scaling effective abuse-fighting strategies and how they are being used throughout the program portfolio.
• Collaborate with team members and stakeholders to understand work problems and program goals and obtain prioritized deliverables.
• Define the scope of projects and develop, execute, or manage project plans for supported programs.
• Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
• Identify, communicate, and collaborate with relevant stakeholders within one or more teams to drive impact and work toward mutual goals. Build, maintain, and enhance business, operational, and management dashboards.

Benefits

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $138,000 - $198,000 (USD) + 15% bonus target + equity + benefits.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.