Technical Program Manager, eCommerce Loyalty Program

Motion Recruitment

San Francisco (CA)

On-site

USD 88,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A recruiting agency is seeking a Program Manager to lead complex eCommerce loyalty projects in San Francisco. The ideal candidate will have extensive experience in Technical Program Management, exceptional leadership, and a strong background in agile methodologies. This role offers competitive compensation within the range of $88,000 to $180,000 annually.

Qualifications

Proven experience as a Technical Program Manager leading complex projects.
Exceptional leadership abilities and experience with stakeholder management.
Skilled in developing project plans, including timelines and resource allocation.

Responsibilities

Lead complex loyalty program projects for e-commerce and mobile applications.
Coordinate with cross-functional teams for strategic task planning and dependency management.

Skills

Technical Program Management

Cross-functional team management

Agile methodologies

Risk management

Vendor management

Tools

JIRA

Smartsheet

Job description

Technical Program Manager, eCommerce Loyalty Program

Direct message the job poster from Motion Recruitment

Senior Manager, Enterprise Talent Services at Motion Recruitment

Our client, an American retailer that owns and operates four well-known apparel brands, is hiring a Program Manager to join their team that supports eCommerce and loyalty digital projects.

As a Program Manager on this team, you would lead complex loyalty program projects for e-commerce and mobile applications. The ideal candidate would have a strong background in retail, e-commerce, or loyalty program management, with a track record of successfully delivering large-scale projects across various cross-functional teams and stakeholder expectations.

Experience and Requirements:

Proven experience as a Technical Program Manager (TPM) leading complex technical projects from conception to completion
Strong background in Technical Program Management with a track record of successfully delivering large-scale projects
Exceptional leadership abilities with experience managing cross-functional teams and stakeholder expectations
Skilled in developing detailed project plans including scope, objectives, timelines, milestones, and resource allocation
Expertise in risk management, including identifying, assessing, and mitigating project risks
Proficient in resource coordination and efficient allocation, ensuring well-supported project teams
Experience in overseeing project quality standards through rigorous testing and validation processes
Demonstrated ability to drive continuous improvement in project management processes, tools, and methodologies
Experienced in generating and maintaining project forecasts in PM systems, including monitoring actualization and analyzing resource needs
Expertise in vendor management and selection
Ability to facilitate quarterly planning processes and coordinate various teams for strategic task planning and dependency management
Proficient in using tools like JIRA and Smartsheet to streamline planning and execution
Strong advocate for agile principles with experience promoting and advancing agile methodologies
Skilled in managing and resolving impediments, with effective status reporting at multiple levels
Ability to facilitate cross-team collaboration and communication to mitigate dependencies and promote continuous integration and delivery
Experience ensuring alignment and synchronization of multiple agile teams towards common program goals

Seniority level