Technical Program Manager: Dev Velocity & Release

OpenAI; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI is seeking a Technical Program Manager in San Francisco to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, and release trains.

You will partner across platform, infrastructure, reliability, and observability teams to reduce incidents, improve throughput, and ensure reliable releases in backend, web, mobile, and desktop platforms.

Qualifications

• Led complex technical programs spanning developer infrastructure, CI/CD, build and test systems.
• Engaged with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.
• Delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.
• Turned fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.
• Used data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.
• Led effectively across platform and product teams, resolving ambiguity and keeping multi‑team execution moving without direct authority.

Responsibilities

• Own the cross‑functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.
• Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on high‑impact improvements.
• Lead programs that improve deployment speed and safety, including pre‑merge confidence, progressive rollout, release guardrails, rollback readiness, and post‑deploy validation.
• Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.
• Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment‑related incidents and regressions.
• Increase visibility into what is shipping when, and make cross‑platform dependencies and launch risks clear to engineers, product managers, and launch owners.
• Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.
• Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.

Skills

Developer infra

CI/CD

Build & test systems

Release engineering

Distributed systems

Observability

Job description

OpenAI is seeking a Technical Program Manager in San Francisco to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, and release trains.

You will partner across platform, infrastructure, reliability, and observability teams to reduce incidents, improve throughput, and ensure reliable releases in backend, web, mobile, and desktop platforms.