Technical Program Manager: Cross-Functional Delivery Lead

Blueface Ltd; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

Comcast Technology Center in Philadelphia seeks a Technical Program Manager 2 to lead complex programs spanning multiple teams and external partners. The role requires on-site presence and close collaboration with engineering, product, operations, and QA to meet milestones and delivery commitments.

The ideal candidate will have strong organizational and communication skills, experience managing cross-functional programs, and proficiency with Jira, Confluence, SharePoint, Smartsheet, Excel, and

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.
• 2-5 years of experience in technical program management, project management, product operations, engineering operations, or a related delivery-focused role.
• Experience managing cross-functional projects.
• Demonstrated ability to manage schedules, dependencies, risks, action items, and program communications across multiple workstreams.
• Strong communication and presentation skills with the ability to tailor messaging for technical teams, business stakeholders, external partners, and executive audiences.
• Experience using project and program management tools such as Jira, Confluence, SharePoint, Smartsheet, Excel, and PowerPoint.
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
• Ability to influence and drive alignment across teams without direct authority.
• Proven ability to navigate ambiguity, adapt to changing priorities, and execute effectively in a fast-paced environment.
• Positive, collaborative mindset with a strong desire to learn, grow, and continuously improve processes and outcomes.

Responsibilities

• Support the planning, execution, and delivery of technical programs from initiation through launch, ensuring alignment with business objectives and technical requirements.
• Develop and maintain program plans, schedules, milestone tracking, action item registers, RAID logs, and project documentation.
• Coordinate cross-functional teams to ensure deliverables remain on schedule, within scope, and aligned to stakeholder and partner expectations.
• Build and maintain strong working relationships with internal stakeholders and external partners, driving alignment, accountability, and successful program outcomes.
• Manage dependencies across engineering, product, quality assurance, operations, and external partner organizations.
• Identify, assess, document, communicate, and help mitigate program risks, issues, and obstacles that may impact delivery timelines or business commitments.
• Track program progress, monitor critical path activities, and recommend adjustments needed to achieve program objectives.
• Support backlog visibility, prioritization discussions, sprint planning activities, and milestone readiness efforts.
• Prepare executive-ready presentations, status reports, and communications that provide visibility into program health, milestones, key decisions, risks, and dependencies.
• Facilitate communication between technical and non-technical stakeholders, ensuring alignment on priorities, actions, and escalation paths.

Skills

Cross-functional teamwork

Stakeholder management

Communication

Project planning

Leadership

Risk management

Decision making

Collaboration

Education

Bachelor's degree in Business, Engineering, Computer Science, Information Technology, or related field

Tools

Jira

Confluence

SharePoint

Smartsheet

Excel

PowerPoint

Job description

Comcast Technology Center in Philadelphia seeks a Technical Program Manager 2 to lead complex programs spanning multiple teams and external partners. The role requires on-site presence and close collaboration with engineering, product, operations, and QA to meet milestones and delivery commitments.

The ideal candidate will have strong organizational and communication skills, experience managing cross-functional programs, and proficiency with Jira, Confluence, SharePoint, Smartsheet, Excel, and