Technical Program Manager, Partner Delivery

Blueface Ltd; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

Comcast Technology Center in Philadelphia seeks a Technical Program Manager 2 to lead complex programs spanning multiple teams and external partners. The role requires on-site presence and close collaboration with engineering, product, operations, and QA to meet milestones and delivery commitments.

The ideal candidate will have strong organizational and communication skills, experience managing cross-functional programs, and proficiency with Jira, Confluence, SharePoint, Smartsheet, Excel, and

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.
• 2-5 years of experience in technical program management, project management, product operations, engineering operations, or a related delivery-focused role.
• Experience managing cross-functional projects.
• Demonstrated ability to manage schedules, dependencies, risks, action items, and program communications across multiple workstreams.
• Strong communication and presentation skills with the ability to tailor messaging for technical teams, business stakeholders, external partners, and executive audiences.
• Experience using project and program management tools such as Jira, Confluence, SharePoint, Smartsheet, Excel, and PowerPoint.
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
• Ability to influence and drive alignment across teams without direct authority.
• Proven ability to navigate ambiguity, adapt to changing priorities, and execute effectively in a fast-paced environment.
• Positive, collaborative mindset with a strong desire to learn, grow, and continuously improve processes and outcomes.

Responsibilities

• Support the planning, execution, and delivery of technical programs from initiation through launch, ensuring alignment with business objectives and technical requirements.
• Develop and maintain program plans, schedules, milestone tracking, action item registers, RAID logs, and project documentation.
• Coordinate cross-functional teams to ensure deliverables remain on schedule, within scope, and aligned to stakeholder and partner expectations.
• Build and maintain strong working relationships with internal stakeholders and external partners, driving alignment, accountability, and successful program outcomes.
• Manage dependencies across engineering, product, quality assurance, operations, and external partner organizations.
• Identify, assess, document, communicate, and help mitigate program risks, issues, and obstacles that may impact delivery timelines or business commitments.
• Track program progress, monitor critical path activities, and recommend adjustments needed to achieve program objectives.
• Support backlog visibility, prioritization discussions, sprint planning activities, and milestone readiness efforts.
• Prepare executive-ready presentations, status reports, and communications that provide visibility into program health, milestones, key decisions, risks, and dependencies.
• Facilitate communication between technical and non-technical stakeholders, ensuring alignment on priorities, actions, and escalation paths.

Skills

Cross-functional teamwork

Stakeholder management

Communication

Project planning

Leadership

Risk management

Decision making

Collaboration

Education

Bachelor's degree in Business, Engineering, Computer Science, Information Technology, or related field

Tools

Jira

Confluence

SharePoint

Smartsheet

Excel

PowerPoint

Job description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As a member of the Engagement Management Delivery team, the Technical Program Manager 2 (TPM2) supports the planning, execution, and delivery of complex technical programs that span multiple internal teams, external partners, and business stakeholders. This role provides the structure, coordination, and communication necessary to keep initiatives aligned with business priorities, technical requirements, and delivery commitments. The TPM2 partners closely with engineering, product, operations, quality assurance, and external partner teams to manage program milestones, dependencies, risks, and execution activities. Success in this role requires strong organizational skills, attention to detail, effective stakeholder management, and the ability to thrive in a fast-paced environment while driving alignment across multiple workstreams.

Job Description

This role is located in our cutting-edge Comcast Technology Center in downtown Philadelphia and requires regular in-office presence. It is not open to remote or Virtual employment.

Responsibilities

• Support the planning, execution, and delivery of technical programs from initiation through launch, ensuring alignment with business objectives and technical requirements.
• Develop and maintain program plans, schedules, milestone tracking, action item registers, RAID logs, and project documentation.
• Coordinate cross-functional teams to ensure deliverables remain on schedule, within scope, and aligned to stakeholder and partner expectations.
• Build and maintain strong working relationships with internal stakeholders and external partners, driving alignment, accountability, and successful program outcomes.
• Manage dependencies across engineering, product, quality assurance, operations, and external partner organizations.
• Identify, assess, document, communicate, and help mitigate program risks, issues, and obstacles that may impact delivery timelines or business commitments.
• Track program progress, monitor critical path activities, and recommend adjustments needed to achieve program objectives.
• Support backlog visibility, prioritization discussions, sprint planning activities, and milestone readiness efforts.
• Prepare executive-ready presentations, status reports, and communications that provide visibility into program health, milestones, key decisions, risks, and dependencies.
• Facilitate communication between technical and non-technical stakeholders, ensuring alignment on priorities, actions, and escalation paths.
• Utilize tools such as Jira, Confluence, SharePoint, Smartsheet, Excel, and PowerPoint to drive transparency, accountability, and program reporting.
• Collaborate with senior team members and cross-functional partners to define goals, success criteria, and delivery expectations.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance program delivery processes, efficiency, and operational effectiveness.
• Exercise sound judgment and problem-solving skills to address issues, drive resolution, and support successful program outcomes.

Qualifications

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

• Bachelor's degree in Business, Engineering, Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.
• 2-5 years of experience in technical program management, project management, product operations, engineering operations, or a related delivery-focused role.
• Experience managing cross-functional projects.
• Demonstrated ability to manage schedules, dependencies, risks, action items, and program communications across multiple workstreams.
• Strong communication and presentation skills with the ability to tailor messaging for technical teams, business stakeholders, external partners, and executive audiences.
• Experience using project and program management tools such as Jira, Confluence, SharePoint, Smartsheet, Excel, and PowerPoint.
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
• Ability to influence and drive alignment across teams without direct authority.
• Proven ability to navigate ambiguity, adapt to changing priorities, and execute effectively in a fast-paced environment.
• Positive, collaborative mindset with a strong desire to learn, grow, and continuously improve processes and outcomes.

Preferred

• Experience working directly with external partners, vendors, or customer-facing technology programs.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Collaboration, Communication, Cross-Functional Teamwork, Decision Making, Leadership, Project Milestones, Project Planning

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Equal Opportunity Statement

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.