Technical Program Manager — Cross-Functional & AI-Driven

impact.com; Columbus (OH); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

RSUs and equity participation

401(k) and financial planning

Job summary

impact.com is seeking a Technical Project Manager to lead multi-team technical programs in its Product Operations group. You will coordinate engineering, product, design, and data teams to drive end-to-end delivery using Agile/Scrum practices and data-driven decision making.

You will partner with engineering managers, product leads, and UX designers, owning scope, dependencies, risk, and release readiness while leveraging modern AI productivity tools to accelerate documentation and planning.

Qualifications

• 5+ years of dedicated technical project or program management experience in software/tech.
• Proven track record guiding complex, multi-team programs from initiation to launch.
• Strong command of Agile/Scrum methodologies and adapting frameworks to team maturity.
• Excellent written and verbal communication with executive stakeholders.
• Ability to understand technical architectures and engage credibly with engineers/architects.

Responsibilities

• Own the execution of complex, multi-team technical programs with defined scope and milestones.
• Drive Agile ceremonies, coordinate cross-squad reviews, and align program goals.
• Maintain Jira epics, sprint mappings, and Confluence documentation with high hygiene standards.
• Identify and mitigate blockers, risks, and resource constraints before impacting the timeline.
• Define milestones, success metrics, and communicate progress to R&D and leadership.

Skills

Technical PM

Agile/Scrum

Communication

AI productivity

System architecture knowledge

Education

Bachelor’s in Engineering, or equivalent

PM certifications (PMP, PMI-ACP, CSM)

Tools

Jira

Confluence

Cloud concepts (AWS/GCP)

Job description

impact.com is seeking a Technical Project Manager to lead multi-team technical programs in its Product Operations group. You will coordinate engineering, product, design, and data teams to drive end-to-end delivery using Agile/Scrum practices and data-driven decision making.

You will partner with engineering managers, product leads, and UX designers, owning scope, dependencies, risk, and release readiness while leveraging modern AI productivity tools to accelerate documentation and planning.