Technical Program Manager & Business Analyst (Contractor) Agentic AI Platform

Tailored Management

South San Francisco (CA)

Hybrid

USD 76,000 - 95,000

Full time

7 days ago

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Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Tailored Management seeks a seasoned Technical Program Manager & Business Analyst to support an enterprise-wide Agentic AI Platform. You will establish program mgmt frameworks, translate epics into detailed user stories, and drive cross-functional coordination across DSML, RDT, engineering, product, and business teams in a hybrid environment in South San Francisco.

The role requires 7+ years of experience in TPM/BA, strong Agile delivery, and hands-on documentation.

Qualifications

5–7+ years in Technical Program Management, Business Analysis, or hybrid roles.
Experience establishing project tracking, governance, Jira/Confluence, RAID logs and dashboards from scratch.
Strong ability to break down epics into actionable user stories and define acceptance criteria.
Cross-functional coordination with engineering, data science, product and business teams.
Global coordination across US and enterprise teams in different time zones.
Hands-on documentation: BRDs, PRDs, functional specs, process flows, and user journeys.
Familiarity with Generative AI, Agentic AI, LLMs, RAG pipelines and APIs.
Knowledge of Adobe Workfront, DAM, AJO, and related content platforms.

Responsibilities

Establish program management processes and tracking frameworks from the ground up.
Create Jira/Confluence structures, RAID logs, dashboards, and status templates.
Monitor milestones, schedules, risks, issues, and dependencies across teams.
Coordinate deliverables and align US and global stakeholders.

Skills

Program management

Business analysis

Agile delivery

Cross-functional coordination

Jira/Confluence

Requirements documentation

User stories

Lucidchart/Miro

RAG workflows

AI/Agentic AI basics

Tools

Jira & Confluence

Adobe Workfront

DAM

AJO

GenStudio

CX CoWork

Lucidchart/Miro

Job description

Job Details

Role: Technical Program Manager & Business Analyst – Agentic AI Platform (Contractor)
Location: 1 DNA Way, South San Francisco, CA 94080
Work Model: Hybrid
Contract Duration: 12 Months
Pay Rate: $55.17 – $68.97/hour + Benefits
Benefits: Weekly Pay, Medical, Dental, and Vision Insurance
Working Days: Monday – Friday
Working Hours: 8:00 AM – 4:30 PM PT

Interview Process

Round 1: Hiring Manager – 30 minutes
Round 2: Upper Management – 30 minutes

Position Overview

We are seeking an experienced Technical Program Manager & Business Analyst with 7+ years of experience to support the development and implementation of an enterprise-wide Agentic AI Platform. The Content Composer initiative is the primary project under this platform, with additional AI-driven modules planned for future development. The selected contractor will be responsible for establishing program management frameworks, tracking project milestones and dependencies, translating high-level product epics into detailed user stories, and conducting technical and functional research. This role requires a strong combination of business analysis, technical program management, Agile delivery, and cross-functional coordination. The individual will work closely with Data Science and Machine Learning (DSML), Roche Digital/Diagnostics Technology (RDT), engineering, product, and business teams while ensuring alignment between US-based stakeholders and Roche Global teams.

Key Responsibilities

1. Program Management & Cross-Functional Coordination

Establish program management processes and tracking frameworks from the ground up.
Create and maintain Jira and Confluence structures, RAID logs, project dashboards, and status reporting templates.
Monitor project milestones, delivery schedules, risks, issues, and dependencies across DSML, RDT, engineering, and business teams.
Coordinate deliverables and ensure alignment between US-based stakeholders and Roche Global teams.
Facilitate communication across geographically distributed teams and manage time-zone dependencies.

2. Business Analysis & Agile Requirements Documentation

Translate high-level product epics into detailed, actionable, and developer-ready user stories.
Define and refine testable acceptance criteria using the Given/When/Then format.
Develop and maintain Business Requirements Documents (BRDs), Product Requirements Documents (PRDs), and functional specifications.
Document current-state (as-is) and future-state (to-be) workflows using Lucidchart or Miro.
Map user journeys, business processes, and Human-in-the-Loop (HITL) review and approval workflows.
Collaborate with product managers, developers, and DSML teams to ensure requirements are clear and implementation-ready.

3. Agentic AI Requirements & Functional Specifications

Document functional requirements for Agentic AI workflows and platform capabilities.
Work with DSML teams to understand and document:
- Prompt engineering and orchestration.
- Context retrieval and Retrieval-Augmented Generation (RAG).
- LLM workflows and tool utilization.
- AI guardrails, governance, and human-in-the-loop validation.
Translate technical AI capabilities into business requirements, user stories, and process documentation.

4. Platform Integration & Technical Research

Analyze and document integration requirements across the Adobe ecosystem, including:
- Adobe Workfront.
- Digital Asset Management (DAM).
- Adobe Journey Optimizer (AJO).
- Adobe Express.
- Adobe GenStudio.
- Adobe CX CoWork.
Understand VVPM workflows, including compliance and Medical-Legal Review (MLR) routing.
Evaluate integration requirements involving Adobe Target, Optimizely, and other content management platforms.
Conduct technical research, feasibility assessments, and platform comparisons for emerging AI solutions and next-generation Adobe offerings.
Support platform evaluation and requirements development for third-party AI and content technology vendors.

Required Qualifications & Experience

Experience: 5–7+ years of experience in Technical Program Management, Business Analysis, or hybrid functional-technical roles.
Program Management: Demonstrated experience establishing project tracking frameworks, governance processes, Jira/Confluence structures, RAID logs, and reporting dashboards from scratch.
Agile & Requirements Management: Strong experience breaking down product epics into detailed user stories, defining acceptance criteria, and managing Agile backlogs.
Cross-Functional Collaboration: Experience coordinating deliverables across engineering, data science, machine learning, product, and business teams.
Global Team Coordination: Ability to collaborate with US-based stakeholders and global enterprise teams across different time zones.
Technical Documentation: Hands-on experience creating BRDs, PRDs, functional specifications, process flows, and user journey documentation.
Process Mapping: Proficiency with Lucidchart, Miro, or similar workflow and diagramming tools.
AI & Technology Exposure: Working knowledge of Generative AI, Agentic AI, LLMs, RAG pipelines, APIs, and AI-enabled workflows.
Platform Knowledge: Familiarity with Adobe products, including Workfront, DAM, AJO, Express, GenStudio, and CX CoWork, along with VVPM.
Agile Methodologies: Practical experience with Scrum, Kanban, or hybrid Agile delivery models.
Preferred Industry Experience: Pharmaceutical, biotechnology, healthcare, or life sciences experience is highly desirable.

Ideal Candidate

A technically proficient Business Analyst or Technical Program Manager who has experience setting up programs from scratch, managing Agile delivery, translating product epics into detailed requirements, and coordinating cross-functional engineering and AI teams. Experience in the pharmaceutical or life sciences industry, particularly within the Adobe content ecosystem, will be a significant advantage.

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer: