Technical Program Manager - Availability & Data Center Ops

Amazon Web Services (AWS); Herndon (VA); On-site; USD 127,000 - 172,000; Full time

Job summary

Amazon Data Services, Inc. in Herndon, VA is seeking a Technical Program Manager to coordinate multi-year programs across data center maintenance and tooling.

You will partner with senior product and engineering leaders to define strategy, develop requirements, and drive scalable technical solutions that balance business and technical constraints. The role emphasizes communication, risk management, and leading cross-functional teams through complex project delivery while traveling up to 25% to

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience writing according to a style guide.

Responsibilities

• Manage Operational relationships with support teams and internal operations business partners to drive increased performance.
• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases.
• Effectively interact and collaborate with Customers, Project Sponsors, Technical Product Managers and multiple internal teams to define and deliver complex solutions.
• Write and design clear SOPs in a digital system.
• Proactively recognize and drive opportunities to simplify processes.
• Contribute to and influence technical designs.
• Lead the effective and efficient delivery of large, complex technical projects and programs.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.

Skills

Technical program management

Product management

Cross-functional collaboration

Project management

Stakeholder management

Tools

Smartsheets

Boost tool

Job description

Amazon Data Services, Inc. in Herndon, VA is seeking a Technical Program Manager to coordinate multi-year programs across data center maintenance and tooling.

You will partner with senior product and engineering leaders to define strategy, develop requirements, and drive scalable technical solutions that balance business and technical constraints. The role emphasizes communication, risk management, and leading cross-functional teams through complex project delivery while traveling up to 25% to