Technical Program Manager, AI & Digital Products

ManpowerGroup; San Jose (CA); Remote; USD 103,000 - 110,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending

Supplemental Life Insurance

Short/Long Disability Insurance

Business Travel Insurance

401(k) with match

Weekly pay

Job summary

ManpowerGroup is seeking a Technical Program Manager, AI & Digital Products to join the M&A Integration and AI Enablement effort. The role focuses on coordinating agile features with IT and data science teams, leading user acceptance testing, and owning end-user documentation for the M&A Hub platform.

The ideal candidate will test AI applications (including RAG chatbots) for quality and shape the near-term roadmap, while ensuring alignment across functions and a mostly remote work setup with

Qualifications

• Experience managing an agile software development program with features, stories, and delivery timelines.
• Experience testing AI chatbots focusing on quality, accuracy, and consistency.
• Ability to lead business/user acceptance testing and translate feedback into actionable steps.
• Strong documentation skills for end-user materials that support adoption.
• Comfort working in a mostly autonomous, remote role with occasional check-ins.

Responsibilities

• Define and coordinate agile features and user stories with IT and data science teams to support the final build-out of the M&A Hub internal web application.
• Lead business / user acceptance testing for the M&A Hub platform, ensuring releases meet user needs and acceptance criteria.
• Own end‑user documentation and ongoing platform support so users can confidently adopt and use the solution.
• Test and evaluate AI applications (including RAG-based chatbots) for quality, accuracy, and consistency, then share findings that shape the near‑term roadmap.
• Coordinate platform enhancements across IT and data science teams to keep delivery aligned and progressing through the end of FY27 (with potential for extension).

Skills

Agile program coordination

AI chatbot testing

Documentation & end-user support

Remote/autonomous work

Stakeholder coordination

Job description

Our client, is seeking a Technical Program Manager, AI & Digital Products to join their team. As a Technical Program Manager, AI & Digital Products, you will be part of the M&A Integration and AI Enablement effort supporting the M&A Hub platform and a growing set of AI use cases. The ideal candidate will have strong agile program coordination, hands‑on experience testing AI chatbot applications, and a customer‑focused mindset that translates into clear documentation and reliable end‑user support.

Job Title: Technical Program Manager, AI & Digital Products

Location: Remote (PST Hours/West Coast candidates preferred)

Pay Range: $75-80/hr

What's the Job?

• Define and coordinate agile features and user stories with IT and data science teams to support the final build-out of the M&A Hub internal web application.
• Lead business / user acceptance testing for the M&A Hub platform, ensuring releases meet user needs and acceptance criteria.
• Own end‑user documentation and ongoing platform support so users can confidently adopt and use the solution.
• Test and evaluate AI applications (including RAG-based chatbots) for quality, accuracy, and consistency, then share findings that shape the near‑term roadmap.
• Coordinate platform enhancements across IT and data science teams to keep delivery aligned and progressing through the end of FY27 (with potential for extension).

What's Needed?

• Experience managing an agile software development program, including coordinating features, user stories, and delivery timelines.
• Experience working with and testing AI chatbots, with a focus on quality, accuracy, and consistency.
• Ability to lead business / user acceptance testing and translate feedback into actionable next steps for the team.
• Strong documentation skills to create and maintain end‑user materials that support adoption and day‑to‑day use.
• Comfort working in a mostly autonomous, remote role with a few check‑ins per week and clear ownership of outcomes.

What's in it for me?

• Own critical delivery work that supports the final build‑out of the M&A Hub and related AI use cases for M&A integration.
• Help shape the near‑term product roadmap by evaluating AI application performance and sharing results with the team.
• Work closely with IT and data science teams to coordinate enhancements and drive alignment across functions.
• Lead user acceptance testing and strengthen end‑user readiness through clear documentation and support.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.