Technical Program Manager

Paycom - ATS; Scotts Valley (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Paycom - ATS is seeking an experienced Technical Program Manager to lead complex hardware programs from concept through production and sustaining support. The Role coordinates across Engineering, Operations, Quality, Supply Chain, local production, and international contract manufacturers to ensure predictable execution and measurable business outcomes.

The ideal candidate will translate priorities into executable program plans, drive cross-functional execution, and manage dependencies with

Qualifications

• Bachelor’s degree or equivalent in engineering, business, or related field.
• 10–15+ years of program management or hardware product development experience.
• Experience leading cross-functional hardware programs through product lifecycle.
• PMP certification or equivalent program management training (preferred).

Responsibilities

• Lead hardware programs from requirements through prototype, qualification, production, ramp and sustaining support.
• Develop and maintain integrated program schedules, milestones, dependencies, budgets, risks, and recovery plans.
• Translate priorities into executable program plans with clear objectives, ownership, milestones, and deliverables.
• Coordinate across Hardware, Firmware, Mechanical Engineering, Operations, Manufacturing, Supply Chain, Quality, and Service teams.
• Identify risks early; establish owners and due dates; escalate with recommendations as needed.
• Provide clear program updates to technical teams, executives, customers, and manufacturing partners.
• Develop repeatable processes, tools, metrics, reporting, and operating rhythms for accountability.

Skills

Exceptional communication

Influence without authority

Program planning

Cross-functional coordination

Attention to detail

Prioritization

Education

Bachelor’s degree in Engineering/Business/Operations

Tools

Gantt charts

Metrics reporting

Job description

Technical Program ManagementPosition SummaryWe are seeking an experienced Technical Program Manager to lead complex hardware programs from concept through production and sustaining support. This role serves as the central point of coordination across Engineering, Operations, Quality, Supply Chain, local production, and international contract manufacturers.The Technical Program Manager translates organizational priorities into coordinated, cross-functional program plans that drive measurable business outcomes and predictable execution. This individual proactively identifies risks, dependencies, and constraints, drives alignment across teams, and resolves cross-functional challenges.The successful candidate is an exceptional communicator who can create clarity, align teams, influence stakeholders without direct authority, resolve issues, and deliver results. Experience within the consumer electronics, semiconductor, industrial electronics, embedded systems, or other complex hardware industries is preferred.Essential Duties and ResponsibilitiesLead hardware development programs from requirements and design through prototype builds, qualification, production release, ramp, and sustaining support.Develop and maintain integrated program schedules, milestones, dependencies, budgets, risks, resource requirements, and recovery plans.Translate business and product priorities into executable program plans with clear objectives, ownership, milestones, and deliverables.Drive cross-functional execution across Hardware, Firmware, Mechanical Engineering, Operations, Manufacturing, Supply Chain, Quality, and Service teams.Coordinate product transfers, production readiness, and manufacturing ramp activities with local manufacturing operations and international contract manufacturers (CMs).Lead design reviews, build planning, customer qualification activities, issue resolution, and change control.Identify technical, operational, and schedule risks early; establish owners and due dates; and escalate issues with clear recommendations when needed.Manage dependencies across teams and projects to ensure priorities and deliverables remain aligned.Influence stakeholders and leadership without direct authority to resolve competing priorities and cross-functional challenges.Provide clear, concise, and accurate program updates to technical teams, executives, customers, and manufacturing partners.Communicate program tradeoffs, risks, dependencies, and impacts to support timely and informed decision-making.Develop and improve repeatable processes, tools, metrics, reporting, and operating rhythms that increase accountability and program predictability.Drive continuous improvement in how technical programs are planned, communicated, and executed across the organization.Perform other duties and responsibilities as assigned.QualificationsExceptional written and verbal communication skills, with the ability to communicate complex technical topics clearly and effectively to a variety of audiences.Proven ability to influence without direct authority, build trust, resolve conflict, and create alignment across cross-functional teams.Strong program planning, organization, problem-solving, judgment, and decision-making skills.Strong understanding of program execution, dependency management, risk mitigation, change management, and cross-functional coordination.Ability to effectively communicate program status, risks, tradeoffs, and recommendations to senior and executive leadership.Strong attention to detail and demonstrated ability to follow through on commitments.Ability to manage multiple priorities and complex programs in a fast-paced environment.Ability to operate effectively through ambiguity, organizational change, and competing priorities.Proficiency with program and project management tools, reporting methods, metrics, and methodologies.Education and ExperienceBachelor’s degree in Engineering, Business, Operations, or a related field, or equivalent relevant experience.10–15+ years of experience in program management, project leadership, hardware product development, or a related technical environment.Demonstrated experience leading complex, cross-functional hardware or technical programs through the product lifecycle.Experience coordinating across Engineering, Manufacturing, Operations, Supply Chain, and Quality organizations.Preferred QualificationsPMP certification or equivalent program management training.Experience with electronic, embedded, industrial, semiconductor, networking, consumer electronics, or other complex hardware products.Experience working with local manufacturing operations and international contract manufacturers.Experience with regulatory, environmental, reliability, compliance, or safety qualification testing.Experience managing programs involving hardware, firmware, mechanical engineering, manufacturing, and supply chain dependencies.Key Success FactorsCommunication: Communicates with exceptional clarity, tailors information to the audience, accurately documents decisions, and establishes clear expectations around priorities, risks, ownership, and next steps.Cross-Functional Leadership: Builds alignment, encourages constructive collaboration, resolves issues, and brings diverse teams and partners together toward shared objectives.Execution and Accountability: Maintains clear ownership and predictable execution, identifies risks and dependencies early, and ensures teams remain aligned on program priorities and deliverables.