Technical Program Manager

Aumni; Plano (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in Plano, TX seeks a Lead Technical Program Manager for Enterprise Product Security (EPS) to drive delivery of complex cybersecurity programs and technology initiatives aligned with business goals.

You will manage resources, budgets, and high-performing teams while navigating ambiguity and risk. The role emphasizes governance, stakeholder collaboration, and agile practices, with AI-assisted planning and continuous improvement at the core.

Qualifications

• 5+ years of experience leading complex technology programs in large organizations.
• Experience using enterprise AI capabilities for planning and risk synthesis.
• Ability to validate AI-assisted plans and manage data sensitivity.
• Advanced stakeholder management and cross-functional collaboration.
• Coordination of engineering, security, risk, and business teams.
• Analytical reasoning and problem-solving to break down objectives into tasks.

Responsibilities

• Drive complex cross-functional initiatives with clear ownership, milestones, dependencies, success measures, and escalation paths across engineering, cybersecurity, risk, business, and technology teams.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines for on-time delivery of technology solutions.
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, including RAID and exec-ready updates, with data handling according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing roadblocks and implementing contingency plans to maintain momentum.
• Collaborate with cross-functional teams to define program scope, objectives, and deliverables aligned with business goals.
• Utilize advanced analytical reasoning to assess performance and implement data-driven optimizations.
• Champion agile delivery practices and continuous improvement within the team.
• Promote reuse-first, AI-assisted governance and reporting with human review and delivery standard alignment.

Skills

Technical program management

Enterprise AI usage

Stakeholder management

Cross-functional leadership

Agile delivery

Risk management

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Enterprise Product Security (EPS), supporting the SaaS Security program, you will drive the successful delivery of complex technology and cybersecurity programs that will help achieve business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Drive complex cross-functional initiatives through execution, establishing clear ownership, milestones, dependencies, success measures, and escalation paths across engineering, cybersecurity, risk, business, and technology teams.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, including consolidating inputs into integrated plans, RAID, and executive-ready updates, while validating outputs and handling data according to sensitivity requirements.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
• Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team.
• Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.

Required qualifications, capabilities, and skills

• Formal training or certification with 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
• Demonstrated experience coordinating cross-functional engineering, security, risk, and business teams to deliver measurable outcomes.
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.

Preferred qualifications, capabilities, and skills

• Experience supporting or leading complex programs in cybersecurity, technology, SaaS, cloud, or related security engineering disciplines within a large organization. Technical understanding of SaaS platforms, security controls, identity and access management, integrations, and security architecture, with the ability to translate technical concepts into program activities and deliverables.
• Experience coordinating technology onboarding, adoption, remediation, or control implementation efforts across multiple applications and teams. Experience with program governance and execution, including project plans, milestones, dependencies, risks and issues, metrics, reporting, and status communication.
• Ability to work effectively across engineering, cybersecurity, architecture, product, risk, controls, and business teams to translate complex or ambiguous objectives into clear scope, ownership, milestones, and measurable outcomes.
• Strong written and verbal communication skills, with the ability to summarize technical and program information for both technical teams and leadership audiences.
• Working knowledge of cybersecurity, technology risk, or control environments and an ability to connect risk and control requirements to technology delivery. Experience using Agile delivery practices and modern program-management tools to manage and communicate work.

#CTC

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Manage complex tech programs at a leading firm, driving innovation and success with expert skills