Technical Program Manager

AutoZone de México; Elk Grove (CA); Hybrid; USD 119,000 - 208,000; Full time

Job summary

A major retail and technology company in Elk Grove, CA is seeking a Technical Program Manager to oversee and enhance technology operations through strategic planning and program delivery within a hybrid work model. In this role, you'll lead cross-functional teams to drive scalable program management practices and effective capacity planning. Aiming for a strong impact, candidates should have over 8 years of experience in Technical Program Management and knowledge of SaaS architecture, while the salary range is between $119,000 and $208,000 depending on experience and qualifications.

Qualifications

• 8+ years of experience in Technical Program Management or related roles.
• Proven experience in multi-product SaaS environments.
• Demonstrated success in demand management and capacity planning.

Responsibilities

• Drive enterprise demand intake and capacity assessment processes.
• Lead the delivery of the company’s global SaaS platform initiative.
• Manage relationships with senior technology and business leaders.

Skills

Technical Program Management

Agile methodologies

Stakeholder management

Communication skills

SaaS architecture knowledge

Education

Project Management Professional (PMP) certification

Tools

AWS

Azure

GCP

Job description

Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

Position Summary:

The Technical Program Manager (TPM) will play a pivotal role in elevating our technology organization by driving structured demand and capacity planning, leading cross-functional initiatives, and supporting the development of a global SaaS platform. This role operates at the intersection of strategy, execution, and technical leadership, requiring a TPM who thrives in fast-paced environments, brings strong operational rigor, and has a proven ability to contribute to the transformation and maturation of technical teams while delivering complex, large-scale programs.

Position Responsibilities - Other duties may be assigned:

1. Technology Organization Transformation

• Assess and elevate engineering delivery processes and governance frameworks
• Implement scalable program management practices across multiple product teams
• Establish standardized intake, prioritization, and execution models
• Leverage modern Agile/Lean methodologies where appropriate
• Partner with Engineering leadership to improve delivery predictability, transparency, and operational maturity

2. Demand Management & Capacity Planning

• Lead enterprise-wide demand intake and capacity assessment processes
• Develop and maintain capacity planning frameworks aligned with business priorities and strategic objectives
• Create visibility into engineering utilization, trade-offs, and roadmap feasibility
• Establish reporting dashboards and KPIs to measure throughput, delivery health, and resource allocation

3. Program and Platform Delivery

• Serve as a key program lead for the delivery of the company’s global SaaS platform initiative
• Drive cross-functional alignment across Product, Engineering, Architecture, Security, Compliance, and Operations
• Define program structure, milestones, and governance
• Identify and mitigate technical and operational risks
• Ensure alignment with scalability, multi-tenant architecture, compliance, and global deployment requirements

4. Communication & Stakeholder Management

• Act as a trusted partner to senior technology and business leaders.
• Create clear, concise communication for executive team, stakeholders and other business leaders, highlighting status, risks, and decision points.
• Facilitate alignment across teams.

Expectations

• Operate at a senior strategic level while working as a hands-on Technical Program Manager
• Bring effective structure without creating bureaucracy
• Effectively influence teams and leaders and consistently maintain trust
• Drive alignment across competing priorities
• Translate complex technical initiatives into clear executive-level narratives
• Deliver measurable improvements in planning accuracy, predictability, and execution
• Drive accountability while fostering a collaborative culture

Success in this role will be defined by:

• Increased delivery predictability and transparency
• Clear delivery plan and reduced initiative overload
• Mature program governance across the organization

Position Requirements:

• 8+ years of experience in Technical Program Management, Engineering Program Management, or related leadership roles
• Proven experience in multi-product SaaS environments
• Demonstrated success in demand management, capacity planning, and/or portfolio/program governance
• Experience leading large, cross-functional, technically complex programs
• Strong understanding of Agile methodologies, capacity planning, and demand management frameworks
• Deep understanding with SaaS architecture, cloud platforms (AWS, Azure, or GCP), and multi-tenant systems
• Excellent communication skills, with the ability to engage effectively at the executive level
• Exceptional stakeholder management and executive communication skills
• Project Management Professional (PMP) certification is preferred

The salary range for this position is $119,000 – $208,000. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity and inclusion.