Coated and Bonded Abrasive Specialist

SurfacePrep; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Company Paid Life Insurance

Company Paid Short-Term Disability

Company Paid Long-Term Disability

Employee Assistance Program

Financial Wellness

Job summary

SurfacePrep is seeking a Coated and Bonded Abrasive Specialist in Texas to drive growth across our coated abrasives portfolio, serving as a technical resource for customers, suppliers, and internal teams. Travel regionally to support Oklahoma, Louisiana, and Arkansas as needed.

The ideal candidate has 5+ years of relevant experience, combines commercial acumen with hands-on technical knowledge, and can translate product insight into measurable business results. Bachelor's degree preferred.

Qualifications

• Bachelor’s degree in a related field; 5+ years in sales or technical support.
• Strong technical aptitude for abrasive applications and processes.
• Experience translating technical findings into commercial opportunities.
• Proficient with data analytics and BI tools.
• Collaborates cross-functionally with sales, suppliers, and operations.
• Proficient in MS Office and SharePoint.

Responsibilities

• Drive growth by meeting sales, margin, and market share targets.
• Provide commercial and technical product expertise to customers and partners.
• Evaluate customer processes and recommend optimized abrasive solutions.
• Lead product trials, test activities, and interpret results.
• Develop opportunities and expand strategic accounts through technical counsel.
• Use CRM and analytics to track trends and plan growth strategies.
• Train field and inside sales on products and applications.
• Support training and rollout of new product launches.
• Communicate updates and insights to stakeholders.

Skills

Sales experience

Technical product expertise

Customer consultation

Data analytics

Cross-functional collaboration

CRM proficiency

Education

Bachelor’s degree in Marketing, Engineering, or related field

Tools

Microsoft Word

PowerPoint

Excel

SharePoint

White Cup BI/Analytics

Job description

Description

SurfacePrep is seeking a highly motivated Coated and Bonded Abrasive Specialist to help drive growth across our coated abrasives portfolio while serving as a trusted technical resource for customers, suppliers, and internal teams. This is an exciting opportunity for someone who combines strong commercial instincts with hands‑on technical knowledge and a passion for solving customer challenges. In this role, you will work closely with sales, operations, and supplier partners to identify opportunities, evaluate customer processes, recommend optimized abrasive solutions, and help bring those solutions to life in the field. The ideal candidate is both strategic and action‑oriented, with the ability to turn product expertise, application insight, and consultative problem‑solving into measurable business results.

The candidate is ideally located in Texas and is open to regional travel, with the ability and willingness to support customer and business needs across Oklahoma, Louisiana, and Arkansas, as well.

Job Type

Full-time

Key Responsibilities

• Drive profitable growth within assigned product groups by delivering against sales, gross margin, productivity, profitability, and market penetration objectives.
• Partner directly with SurfacePrep sales teams, customers, and supplier representatives to deliver both commercial and technical product expertise across the region.
• Serve as a hands‑on technical specialist by evaluating customer manufacturing and finishing processes, identifying opportunities for improvement, and recommending best‑fit abrasive solutions.
• Lead or support product trials and testing activities, interpret performance results, and help customers improve efficiency, finish quality, throughput, and total cost of use.
• Identify and develop new business opportunities while expanding strategic accounts through technical consultation, application expertise, and strong market awareness.
• Collaborate with the sales team to identify cross‑selling targets, research new customers and market opportunities across the region, and develop strategies to recapture lost business.
• Use CRM, data analytics, and other business tools to analyze customer trends, product mix opportunities, competitive positioning, and account growth strategies.
• Leverage CRM to manage strategic opportunities, document activity, collaborate with field sales, and support the successful execution of growth initiatives.
• Help implement product strategies, technical support initiatives, and tactical plans aligned with SurfacePrep’s broader sales and growth objectives.
• Contribute to regional business planning by aligning product strategy with customer application needs, supplier priorities, and sales execution.
• Build strong relationships with supplier sales and technical teams to support training, product positioning, joint growth efforts, and issue resolution.
• Communicate product strategy, technical updates, market trends, and competitive insights clearly to field sales, operations, and internal stakeholders.
• Provide technical and product training that strengthens the confidence and solution‑selling capabilities of field and inside sales teams.
• Lead product training and rollout efforts by planning and executing training sessions for new product launches and coordinating internal rollouts to ensure all relevant teams are informed, prepared, and equipped for successful implementation.
• Act as a trusted resource by helping troubleshoot application issues, support customer conversions, and ensure recommended solutions perform as intended.
• Perform other duties as assigned.

Focus Product Groups

• Coated Abrasives
• Portable Bonded Abrasives
• Coated Equipment
• Coated Accessories
• Band Saw Blades and Equipment
• Hand Tools – Air and Electric
• Tapes and Adhesives

Requirements

The ideal candidate will bring a blend of technical expertise, commercial awareness, and customer‑focused problem‑solving. A bachelor’s degree in a related field—such as Marketing, Business, Engineering, or another technical discipline is preferred, along with 5+ years of relevant experience. Equivalent combinations of education and experience will also be considered. Relevant experience may include:

• Demonstrated success in a sales, product specialist, technical support, purchasing, pricing, or application‑focused role.
• Strong technical aptitude and the ability to understand abrasive applications, customer processes, product performance factors, and solution recommendations.
• Experience evaluating customer needs, supporting product trials, solving application issues, and translating technical findings into commercial opportunities.
• Demonstrated knowledge and use of business intelligence and data analytics tools to identify trends, opportunities, and performance drivers.
• Strong collaboration and team‑building skills with a proven ability to work cross‑functionally with sales, suppliers, operations, and support teams.
• Proficient use of Microsoft Office products, including Word, PowerPoint, and Excel; SharePoint experience preferred.
• Ability to manage and interpret large data sets utilizing White Cup Business Analytics or similar reporting tools.
• Self‑starter with strong time management, organizational, project planning, and execution skills, with the ability to work independently with limited supervision.
• Strong customer service orientation with excellent communication, problem‑solving, and issue‑resolution abilities.

Benefits

• Medical, Dental, and Vision Insurance.
• 401(k) Plan.
• Paid Time Off
• Paid Holidays.
• Company Paid Life Insurance.
• Company Paid Short‑Term Disability.
• Company Paid Long‑Term Disability.
• Employee Assistance Program.
• Financial Wellness.

About SurfacePrep

Founded in 1956, SurfacePrep is North America’s leading provider of surface enhancement solutions, with over 60 facilities across the United States, Canada, and Europe. With decades of experience, we deliver reliable equipment, consumables, and technical expertise that help manufacturers enhance performance, efficiency, and finishing quality across their operations.

At SurfacePrep, we understand the importance of dependable and effective surface enhancement solutions. Our team partners with trusted manufacturers to provide comprehensive process improvements, hands‑on technical support, and high‑quality products across a wide range of applications — including coated and bonded abrasives, abrasive air and wheel blasting, mass finishing, paint and powder coating, additive manufacturing post‑processing, and turnkey production services that help customers eliminate risk, protect uptime, and maintain consistent quality.

Our national footprint combines local expertise with a robust network of resources, ensuring consistency, responsiveness, and innovation for customers across aerospace, automotive, medical, defense, general manufacturing, and more.

By partnering with SurfacePrep, customers gain more than products — they gain a collaborative team committed to delivering results beyond the surface.