Technical Product Owner with retail or E-commerce or restaurant Experience

Cyberobotix LLC; Louisville (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Cyberobotix LLC in Louisville, KY is seeking a Technical Product Owner with experience in retail, e-commerce, or restaurant tech to own the product roadmap for internal developer platforms. You will translate customer needs into epics, manage the backlog, and collaborate with SRE, DevOps and solutions architecture to balance priorities and drive platform adoption.

The role emphasizes strong product metrics, stakeholder communication, and a hybrid work arrangement in Louisville with on-site

Qualifications

• Experience in product management or technical product ownership.
• Ability to translate customer needs into epics, user stories and acceptance criteria.
• Experience measuring adoption and outcomes with product metrics.
• Bachelor's degree in any field (technical degree preferred).

Responsibilities

• Own and contribute to the product roadmap for internal developer platforms (CI/CD, infrastructure, observability, automation).
• Manage the product backlog translating needs into epics and acceptance criteria.
• Track and report product metrics such as adoption and efficiency.
• Communicate updates and priorities to cross-functional stakeholders.
• Support planning and capacity management for platform initiatives.
• Engage with engineering teams to balance priorities with execution.

Skills

Product management

Technical product ownership

Agile backlog management

Stakeholder communication

User research

Requirements gathering

Engineering collaboration

Education

Bachelor's degree

Technical degree preferred

Tools

CI/CD

Cloud infrastructure

DevOps

SRE concepts

Job description

Technical Product Owner with retail or E-commerce or restaurant Experience

Location :- Louisville, KY (Hybrid) (on site Tuesday and Thursday )

Job Description :-

Key Responsibilities

• Support and contribute to the product roadmap for internal developer platforms (CI/CD (Continuous Integration/Continuous Deployment), infrastructure, observability, automation tools) supporting US.
• Own and manage the product backlog, translating customer needs into clear epics, user stories, and acceptance criteria.
• Track and report on product metrics such as adoption, user satisfaction, operational efficiency, and productivity indicators.
• Communicate product updates, prioritization decisions, and progress to cross-functional stakeholders.
• Support planning, intake, and capacity management activities for platform initiatives.

Stakeholder Engagement

• Gather and represent feedback from internal engineering teams through interviews, surveys, office hours, and ongoing engagement.
• Partner closely with engineering teams (SRE (Site Reliability Engineering), DevOps, Solutions Architecture) to balance product priorities with technical execution.

Platform Adoption & Automation

• Support adoption of platform capabilities through customer-focused prioritization and clear communication.
• Contribute to self-service and automation initiatives that reduce manual support work and improve developer efficiency.

Required Qualifications

• 1–2+ years of experience in product management or technical product ownership.
• ~3 years of experience working on technical products for technical users (engineers, developers, IT teams).
• Experience owning and managing a product backlog in an Agile environment.
• Experience with user research, requirements gathering, and translating needs into product deliverables.
• Familiarity with product metrics and measuring adoption or outcomes.
• Ability to collaborate effectively with engineering and cross-functional stakeholders.
• Bachelor's degree in any field (technical degree preferred but not required).

Preferred Qualifications

• Experience with developer tools, internal platforms, or infrastructure-related products.
• Familiarity with CI/CD pipelines, cloud infrastructure, DevOps, or SRE concepts.
• Exposure to automation, self-service platforms, or workflow tooling.
• Technical background or prior hands-on experience working closely with engineers.
• Experience contributing to developer experience or productivity initiatives.
• Product management certifications or formal product training.
• Experience in a consumer-scale digital platform environment such as QSR (Quick Service Restaurant), retail, or high-transaction systems.
• Familiarity with restaurant technology or POS (Point of Sale) systems.