Technical Product Owner

Onehealthineers; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Onehealthineers is seeking a Technical Product Owner for Healthcare IoT & Connected Solutions to lead the product roadmap and translate healthcare workflows into technical features. You will collaborate with architects and DevOps to align vision with architecture and drive end-to-end delivery.

Looking for 5–10 years in product ownership, strong healthcare ops knowledge, and hands-on IoT/edge-to-cloud experience.

Qualifications

• 5–10 years of experience in product ownership, product management, or technical program delivery.
• Strong understanding of healthcare customer service operations (support workflows, ticketing systems, field service).
• Hands-on experience or strong understanding of IoT / connected devices and edge-to-cloud architectures.
• Technical background in software development or engineering (ability to work closely with developers and understand trade-offs).
• Experience working with APIs, microservices, and distributed systems.
• Familiarity with Agile/Scrum methodologies and backlog management tools (Jira, Azure DevOps).
• Understanding of NoSQL data stores (e.g., Elasticsearch) and data-driven applications.
• Strong ability to translate business needs into technical requirements.
• Experience in healthcare environments (hospital systems, medical devices, digital health platforms).
• Familiarity with healthcare interoperability standards (HL7, FHIR, DICOM).
• Experience with service management platforms (ServiceNow, Salesforce Health Cloud, etc.).
• Exposure to DevOps practices (CI/CD, monitoring, release management).
• Experience with remote device management, telemetry, and diagnostics systems.
• Background in AI/analytics use cases (predictive maintenance, support automation, knowledge systems).

Responsibilities

• Own the product roadmap and backlog for healthcare IoT and connected device solutions.
• Translate customer service workflows and field operations needs into product features and technical requirements.
• Work closely with Solution Architects to align product vision with system architecture.
• Define user stories, acceptance criteria, and technical requirements for engineering teams.
• Prioritize features based on business value, operational impact, and customer experience.
• Drive development of solutions supporting device monitoring, diagnostics, remote support, and service automation.
• Collaborate with customer service, support, and field teams to improve issue resolution and service efficiency.
• Ensure compliance with HIPAA and HITECH Act in product design.
• Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives).
• Validate delivered features through UAT, field feedback, and operational metrics.
• Drive integration with EHR/EMR systems, service platforms, and IoT ecosystems.
• Partner with DevOps teams to ensure smooth releases, monitoring, and continuous improvement.
• Track and improve KPIs such as uptime, response time, MTTR, and customer satisfaction.

Skills

IoT / connected devices

Stakeholder management

Agile / Scrum

Data-driven decisions

Ownership mindset

Tools

Jira

Azure DevOps

ServiceNow

Salesforce Health Cloud

Elasticsearch

Job description

Job Title: Technical Product Owner – Healthcare IoT & Connected Solutions

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Задачи:

• Own the product roadmap and backlog for healthcare IoT and connected device solutions
• Translate customer service workflows and field operations needs into product features and technical requirements
• Work closely with Solution Architects to align product vision with system architecture
• Define user stories, acceptance criteria, and technical requirements for engineering teams
• Prioritize features based on business value, operational impact, and customer experience
• Drive development of solutions supporting device monitoring, diagnostics, remote support, and service automation
• Collaborate with customer service, support, and field teams to improve issue resolution and service efficiency
• Ensure compliance with HIPAA and HITECH Act in product design
• Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives)
• Validate delivered features through UAT, field feedback, and operational metrics
• Drive integration with EHR/EMR systems, service platforms, and IoT ecosystems
• Partner with DevOps teams to ensure smooth releases, monitoring, and continuous improvement
• Track and improve KPIs such as uptime, response time, MTTR (mean time to resolution), and customer satisfaction

Требования:

• 5–10 years of experience in product ownership, product management, or technical program delivery
• Strong understanding of healthcare customer service operations (support workflows, ticketing systems, field service)
• Hands-on experience or strong understanding of IoT / connected devices and edge-to-cloud architectures
• Technical background in software development or engineering (ability to work closely with developers and understand trade-offs)
• Experience working with APIs, microservices, and distributed systems
• Familiarity with Agile/Scrum methodologies and backlog management tools (Jira, Azure DevOps)
• Understanding of NoSQL data stores (e.g., Elasticsearch) and data-driven applications
• Strong ability to translate business needs into technical requirements
• Experience in healthcare environments (hospital systems, medical devices, digital health platforms)
• Familiarity with healthcare interoperability standards (HL7, FHIR, DICOM)
• Experience with service management platforms (ServiceNow, Salesforce Health Cloud, etc.)
• Exposure to DevOps practices (CI/CD, monitoring, release management)
• Experience with remote device management, telemetry, and diagnostics systems
• Background in AI/analytics use cases (predictive maintenance, support automation, knowledge systems)
• Key Competencies Strong understanding of customer service workflows in healthcare environments Ability to balance technical depth with product and user experience focus Comfortable working in ambiguous environments and driving clarity Excellent stakeholder management across engineering, operations, and clinical teams Data-driven decision-making with focus on operational efficiency and customer outcomes Ownership mindset with ability to drive product from concept to delivery

Условия:

This is an opportunity to work on high-impact data initiatives that support a global healthcare business. You'll play a key role in building the foundations for advanced analytics, self-service reporting and AI-driven decision-making while working with modern cloud technologies and a highly collaborative team. If you're passionate Technical Product Owner who thrives when driving the development and delivery of connected healthcare solutions, we'd love to hear from you.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.