Technical Product Owner

Talentify; Bethesda (MD); On-site; USD 120,000 - 170,000; Full time

Job summary

Mindlance seeks a Technical Product Owner in Bethesda, MD for an 18-month assignment. Lead strategy and delivery across Property Experience and Salesforce-based products, partnering with business and technology teams to translate needs into scalable solutions and measurable outcomes.

This cross-functional role demands strategic thinking, analytical rigor, and hands-on delivery, with a track record in large Salesforce implementations and improving productivity and guest experiences.

Qualifications

• 7+ years of experience in product management, software development, or related technology disciplines.
• Proven ability to translate business needs into scalable technology solutions and lead cross-functional teams.

Responsibilities

• Define and communicate product vision, strategy, and roadmaps aligned to business objectives.
• Manage and prioritize backlog with clear epics, features, and user stories.
• Lead end-to-end delivery across cross-functional teams and ensure timely execution.
• Coordinate testing, validation, deployment, and release activities.
• Monitor product performance and drive improvements based on metrics.

Skills

Agile methodologies

Product ownership

Cross-functional leadership

Education

Bachelor’s degree in IT/CS/Engineering/Business

Tools

Jira

Confluence

Job description

Job Title: Technical Product Owner
Location: BETHESDA, MD (1x, 2x in week)
Duration: 18 months assignment
JOB SUMMARY:

The Senior Product Manager leads product strategy, requirements, and delivery across Property Experience and Salesforce-based products. This role partners with business and technology team members to translate needs into scalable solutions, drive product execution, and deliver capabilities that enhance associate productivity and guest experience. This is a highly cross-functional role operating in a complex, matrixed environment - requiring a balance of strategic thinking, analytical rigor, and hands‑on delivery execution. A key emphasis of this position is proven experience leading large-scale, enterprise implementations that integrate Salesforce, while ensuring operational readiness and measurable improvements to user satisfaction and productivity.

CORE WORK ACTIVITIES:

• Define and communicate product vision, strategy, and multi-quarter roadmaps aligned to business objectives and operational priorities
• Partner with business stakeholders to identify opportunities, prioritize investments, and translate business needs into product requirements
• Manage and prioritize the product backlog, ensuring epics, features, user stories, and acceptance criteria are clearly defined and development-ready
• Lead end-to-end delivery of product capabilities across cross-functional teams, driving alignment, quality, and timely execution
• Conduct business, process, and systems analysis to evaluate impacts, identify dependencies, and support solution design decisions
• Document requirements, workflows, use cases, process flows, and solution designs to support development and implementation activities
• Facilitate product planning activities, including roadmap reviews, backlog refinement, sprint planning, and release readiness assessments
• Coordinate testing, validation, deployment, and release activities to ensure successful delivery and adoption of product enhancements
• Manage risks, issues, dependencies, and trade-offs across multiple teams, systems, and initiatives
• Collaborate with engineering, architecture, operations, and vendor teams to design and deliver scalable technology solutions
• Drive enterprise implementations and product enhancements that improve associate productivity, operational efficiency, and user experience
• Monitor product performance, adoption, and key metrics to evaluate outcomes and inform future roadmap decisions
• Ensure solutions comply with security, privacy, accessibility, and data governance standards

CANDIDATE PROFILE:
Education and Experience:
Required:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field; equivalent combination of education and experience
• 7+ years of experience in software development, application delivery, product management, or related technology disciplines, including experience as a Product Owner, Product Manager, or similar product leadership role
• Proven ability to translate complex business needs into scalable technology solutions, lead cross-functional teams, and drive Agile product delivery from strategy and roadmap through implementation and release

Preferred:

• Experience with Agile product management practices and tools, including Jira, Confluence, and related collaboration platforms
• Product management, Agile, or Scrum certification (eg, CSPO, CSM, SAFe, PMI-ACP)
• Experience leading large-scale enterprise implementations involving Salesforce, CRM platforms, customer experience solutions, or other enterprise technologies
• Experience supporting hospitality, customer service, guest experience, loyalty, or service operations products and platforms

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.