Technical Product Operations Specialist IV

Crystal Equation Corporation; New York (NY); Hybrid; USD 83.000 - 90.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Parental leave

Zusammenfassung

Crystal Equation Corporation is seeking a Technical Product Operations Specialist IV to advance product safety and data-driven decision making. The role focuses on building analytical solutions, leveraging AI, and driving programmatic improvements across operations, product, engineering, and data teams.

You will write SQL, develop dashboards, and use AI-assisted workflows to accelerate analysis, improve quality, and support cross-functional initiatives in a fully remote U.S. environment.

Qualifikationen

• 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management with focus on technical product operations.
• Proficient in SQL with advanced queries (CTE, window functions, joins, aggregations).
• Experience with AI Agents and AI-assisted workflows.

Aufgaben

• Support program execution strategy for multiple products and platforms with 0 to 1 initiatives and automation.
• Write and optimize SQL queries to collect, transform, and analyze product data.
• Build dashboards and visuals (Unidash, Google Sheets, Tableau or Looker) for stakeholders.
• Leverage AI tools to accelerate data analysis and automate repetitive tasks.
• Identify risks, develop data-backed mitigation plans, and communicate updates across teams.
• Manage multiple workstreams and drive projects with technical rigor.

Kenntnisse

SQL

AI Agents

Google Sheets

Multi-tasking

Self-starter

Learning mindset

Critical thinking

Tools

VS Code

Unidash

Tableau

Looker

Jobbeschreibung

Technical Product Operations Specialist IV Remote Summary: The Product & Regulatory Operations org is a vital part of our commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across our Global Operations and in close partnership with product/eng, legal and XFN stakeholders. As a Technical Product Operations Specialist, you will work on projects that drive growth, engagement, and quality of our products through data-driven decision making and technical tooling. We are looking for experienced professionals with strong technical acumen and product sense who can independently build analytical solutions, leverage AI tools to accelerate workflows, and drive programmatic improvements through data analysis and automation.

Responsibilities

• Support program execution strategy for multiple products and platforms - includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic and technical solutions
• Write and optimize SQL queries to collect, transform, and analyze product data from various sources, identifying trends, patterns, and insights that inform business decisions
• Build and maintain dashboards, reports, and visualizations (e.g., Unidash, Google Sheets) to effectively communicate findings to stakeholders and support real-time decision-making
• Leverage AI Agents and tools to accelerate data analysis, automate repetitive tasks, and prototype solutions
• Proactively identify program risks, develop data-backed mitigation plans, and communicate rationale and updates clearly across cross-functional teams
• General program management to identify opportunities and predict roadblocks through data analysis, strengthen cross-functional relationships, and execute on plans with technical rigor

Minimum Qualifications

• 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience with particular focus on technical product operations
• Proficient in SQL - able to write advanced queries including CTES, window functions, joins, aggregations, and data transformations
• Experience with AI Agents and AI‑assisted workflows - comfortable prompting and iterating with AI tools to accelerate work
• Expert-level proficiency in Google Workspace, especially Google Sheets - able to create detailed, step‑by‑step documentation, complex formulas, pivot tables, and automated workflows
• Strong multi-tasking abilities with demonstrated experience managing multiple workstreams simultaneously
• Self-starter mentality - able to work independently, take initiative, and drive projects forward without close supervision
• Eager to learn new tools, technologies, and domains quickly; adapts to changing technical requirements
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
• Proven time-management and organizational skills

Preferred Qualifications

• Experience with VS Code or similar development environments
• Vibe Coding experience - comfortable with low-code/no-code prototyping or AI-assisted code generation
• Experience building dashboards and data visualizations (Unidash, Tableau, Looker, or similar)
• Familiarity with data pipelines, ETL processes, or data infrastructure concepts
• Experience working with engineering teams on technical specifications and requirements
• Background in quality assurance, triage operations, or ML/AI validation workflows
• Experience with testing, developing and implementing test strategies (manual and automated) for products and features.

Pay range is $60 - $65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more.

Our compensation reflects the cost of labor across several US geographic markets.

Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

• full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more.

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