Technical Product Manager II

Mapfre; Webster (MA); On-site; USD 85,000 - 112,000; Full time

Job summary

Mapfre in Worcester, MA seeks a Technical Product Manager to translate customer needs into technical requirements and work with engineers to ensure feasible, well-defined development plans.

You will define features, user stories, and acceptance criteria, conduct market research, and present outcomes to technical and non-technical audiences. Strong Agile and data-analysis skills are required for this role.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field.
• 3+ years of product management experience focused on technical products.
• Expertise in Agile methodologies (Scrum, Kanban, SAFe, DAD, etc.).
• Working knowledge of user research methodologies (interviews, usability testing).
• Proficiency in product analytics and data analysis tools.
• Excellent written and verbal communication skills.
• Decision making: independent decisions on strategy and backlog.

Responsibilities

• Ensures all stages (ideation, development, launch, post-launch) are well-defined.
• Conducts market research and competitive analysis to identify opportunities and trends.
• Collaborates with engineering to define features, user stories, and acceptance criteria.
• Communicates clearly with customers, management, or peers.
• Conducts user research to understand needs and translate to requirements.
• Creates compelling product presentations for technical and non-technical audiences.
• Collaborates with designers, developers, and stakeholders to ensure successful development and launch.
• Defines KPIs, delivery timelines, and backlog priorities based on value and feasibility.
• Develops and prioritizes the product backlog based on user needs and business value.
• Creates and maintains product documentation including guides, specs, and release notes.
• Measures product performance and reports results.
• Keeps up with industry trends and best practices in product management.

Skills

Agile methodologies

User research methodologies

Product analytics tools

Written and verbal communication

Decision making

Education

Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field

Tools

Data analysis tools

Job description

Technical Product Manager understands customer needs and translates them to requirements. Works with engineers and architects ensuring that requirements are understood, and that implementation plans match expectations. A technical product manager focuses on the technical aspects of product development, working closely with the engineering team to ensure technical feasibility and implementation.

Responsibilities:

• Ensures all stages (ideation, development, launch, post-launch) are well-defined.
• Conducts market research and competitive analysis to identify product opportunities and market trends.
• Collaborates with engineering teams to define product features, user stories, and acceptance criteria.
• Demonstrates the ability to communicate clearly, either written or orally with customers, develop, management or peers.
• Conducts user research to understand user needs and translate them into product requirements.
• Creates clear and compelling product presentations tailored for consumption by technical and non-technical audiences.
• Collaborates with designers, developers, product owners, and other stakeholders to ensure successful product development and launch.
• Works with Product Owners to define product success metrics (KPIs), establish product delivery timelines, and prioritize product backlog items based on their business value and impact.
• Develops and prioritizes the product backlog based on user needs, business value, and technical feasibility.
• Creates and maintains product documentation, including user guides, technical specifications, and release notes.
• Measures product performance & reports them out.
• Stays up to date on industry trends, new technologies, and best practices in product management.

Qualifications:

• Bachelor’s Degree in Computer Science, Engineering, Information Technology or a related field. Experience in a technical field can be considered for candidates with a strong understanding of technology concepts.
• 3+ years of experience in product management, with a focus on technical products. Required
• Strong expertise of Agile methodologies (e.g., Scrum, Kanban, SAFe, DAD, etc.)
• Working knowledge of user research methodologies (e.g., interviews, usability testing).
• Proficiency in product analytics tools and data analysis tools.
• Excellent written and verbal communication skills, with the ability to tailor presentations for different audiences.
• Decision Making: Makes independent decisions on product strategy, roadmap development, and feature prioritization based on user research, market analysis, and business needs. Collaborates with stakeholders to ensure alignment and address potential risks.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well‑being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range

$85,000 - $112,000

We are proud to be an equal opportunity employer.

For accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [e-mail].

Nearest Major Market: Worcester

Job Segment: Information Technology, IT Manager, Market Research, Product Manager, Marketing, Technology, Operations