Technical Product Manager – Analytics Enablement

TransUnion; Chicago (IL); Hybrid; USD 113,000 - 188,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA and FSA options

Life and AD&D coverage

Parental leave and flexible time off

401(k) with employer match

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Job summary

TransUnion is seeking a Senior Product Manager for the OneTru Analytics Platform to drive analytics workflows and adoption across data scientists, analysts, and governance teams. This hybrid role balances virtual responsibilities with in-person collaboration at a TU office location.

You will translate complex customer needs into actionable requirements, work with cross-functional teams, and shape the platform roadmap while ensuring secure, governed data access and privacy.

Qualifications

• 5+ years of Product Management, Technical Product Management, or Product Owner experience.
• Strong understanding of analytics workflows including data exploration, modeling, experimentation, reporting, deployment, and lifecycle management.
• Experience partnering with data scientists, analysts, engineers, architects, and platform teams to deliver customer-focused solutions.
• Proven ability to conduct customer discovery, user interviews, workflow analysis, usability validation, and requirements gathering.
• Experience working in Agile environments with backlog prioritization, roadmap planning, and stakeholder management.
• Strong understanding of user-centered product development methodologies and translating customer needs into measurable business outcomes.

Responsibilities

• Serve as the voice of analytics users by engaging with data scientists, analysts, and governance teams to understand needs and workflow challenges.
• Drive end-to-end discovery and optimization of analytics workflows, improving usability, efficiency, and reliability.
• Translate customer feedback and objectives into well-defined product requirements, user stories, and backlog items.
• Partner with UX researchers, platform engineers, architects, and product managers to design scalable analytics experiences.
• Validate platform capabilities through user interviews, prototype reviews, MVP testing, and pilot programs.
• Manage and influence roadmap priorities based on feedback, adoption data, and business value.
• Establish feedback mechanisms to ensure continuous improvement and platform evolution.
• Monitor adoption metrics to identify opportunities for improvement.
• Champion secure and governed access to data, models, tools, and compute resources while maintaining privacy.
• Foster collaboration across Product, Engineering, UX, Architecture, Governance, and Business stakeholders to deliver customer outcomes.

Skills

Product Management

Analytics workflows

Data collaboration

Agile

User-centered design

Requirements gathering

Tools

Databricks

Snowflake

BigQuery

Vertex AI

SageMaker

Azure Machine Learning

Job description

Team Overview

The OneTru Analytics Platform team is responsible for delivering a secure, scalable, and user‑centric analytics ecosystem that enables data scientists, analysts, model developers, and governance teams to efficiently access trusted data, compute resources, models, and workflows. The team plays a critical role in advancing TransUnion's OneTru platform strategy by driving analytics productivity, platform adoption, and continuous innovation through close partnership with engineering, UX, governance, and product teams. This role reports to Senior Advisor of Product Management. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in‑person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Serve as the voice of analytics users by continuously engaging with data scientists, analysts, model developers, and governance teams to understand evolving needs and workflow challenges.
• Drive end‑to‑end discovery and optimization of analytics workflows, identifying friction points and partnering with engineering teams to improve usability, efficiency, and reliability.
• Translate customer feedback, workflow insights, and business objectives into well‑defined product requirements, user stories, and prioritized backlog items.
• Partner with UX researchers, platform engineers, architects, and product managers to design intuitive and scalable analytics experiences.
• Validate new platform capabilities through user interviews, prototype reviews, MVP testing, Customer Zero initiatives, and pilot programs prior to broad release.
• Manage and influence roadmap priorities based on customer feedback, platform strategy, adoption data, and business value.
• Establish feedback mechanisms including user councils, office hours, surveys, and usage analytics to ensure continuous improvement and platform evolution.
• Monitor and analyze adoption metrics such as active users, feature adoption, workflow completion rates, time‑to‑insight, and customer satisfaction to identify opportunities for improvement.
• Champion secure and governed access to data, models, analytics tools, and compute resources while maintaining compliance and privacy standards.
• Foster strong collaboration across Product, Engineering, UX, Architecture, Governance, and Business stakeholders to deliver meaningful customer outcomes.

Required Knowledge and Experiences

• 5+ years of Product Management, Technical Product Management, or Product Owner experience supporting analytics, data, AI, or platform products.
• Strong understanding of analytics workflows including data exploration, model development, experimentation, reporting, deployment, and lifecycle management.
• Experience partnering closely with data scientists, analysts, engineers, architects, and platform teams to deliver customer-focused solutions.
• Proven ability to conduct customer discovery, user interviews, workflow analysis, usability validation, and requirements gathering to drive product decisions.
• Experience working in Agile environments with responsibility for backlog prioritization, roadmap planning, and stakeholder management.
• Strong understanding of user‑centered product development methodologies and translating customer needs into measurable business outcomes.

Required Technical Skills

• Experience working with analytics, data, AI, or machine learning platforms and supporting technical user communities.
• Knowledge of cloud‑based analytics ecosystems and data platforms such as Databricks, Snowflake, BigQuery, Vertex AI, SageMaker, or Azure Machine Learning.
• Experience with product analytics, telemetry, user behavior measurement, and adoption metrics reporting.
• Familiarity with data governance, access management, privacy controls, and secure data access frameworks.
• Ability to create and manage product backlogs, user stories, acceptance criteria, and roadmap artifacts using Agile product management tools.

Preferred Technical Skills

• Experience supporting analytics platforms, AI platforms, internal developer platforms, or self‑service data products.
• Familiarity with Jobs‑to‑be‑Done (JTBD), Design Thinking, Lean Product Management, or Outcome‑Driven Innovation methodologies.
• Experience leading Customer Zero programs, pilot initiatives, or user validation activities.
• Understanding of platform adoption strategies, customer success metrics, and user engagement measurement.
• Experience collaborating with UX research teams to improve customer journeys and user experience outcomes.

Benefits that support every part of your life

• For Your Health: Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
• For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑and‑long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
• For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
• For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
• For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’sAffirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [e-mail]. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the LosAngeles County Fair Chance Ordinance for Employers, the SanFrancisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information

The U.S. base salary range for this position is $112,500.00 - $187,500 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non‑sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting‑edge technology.

TransUnion’s Internal Job Title: Advisor, Product Management Company: TransUnion LLC

Contact [e-mail] or (312) 258‑1717 for assistance.

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