Technical Product Analyst

Centralreach-8; Holmdel Township (NJ); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits

PTO

401(k) matching

Parental leave

Hybrid schedule

Job summary

CentralReach, a leading ABA and special education software provider, seeks a Technical Product Analyst in a hybrid NJ-based role. You will bridge product and data teams, owning SQL‑based validation, dashboard QA, and data‑driven feature support while collaborating with Engineering and PMs to ensure robust analytics products.

You will validate data logic, refine requirements, and help automate QA processes, applying strong SQL and BI tooling skills in a healthcare SaaS context.

Qualifications

• 2+ years in data analyst, BI analyst, QA/data validation, or technical product analyst role.
• Strong SQL writing/reading with source‑to‑target validation.
• Experience with BI reporting/visualization tools and dashboards.

Responsibilities

• Refine requirements with Product Managers; support backlog grooming and release readiness.
• Own SQL‑based data validation and metric reconciliation.
• Interpret AI-agent QA outputs; design test cases and follow up on discrepancies.
• Investigate data issues; distinguish upstream vs BI/presentation problems; escalate appropriately.
• Serve as front-line data/dashboard owner for internal/external questions.
• Support regression testing across releases; ensure fixes persist.

Skills

SQL

BI tooling

Elasticsearch/elasticubes

Python

Agile/Scrum

Documentation

Data validation

Stakeholder comms

Tools

Sisense

Tableau

Power BI

Looker

Job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

As a Technical Product Analyst at CentralReach, you will sit within the Data Product teams, supporting Product Managers by providing the analytical and technical depth needed to translate requirements into validated, production‑ready data products. You will bridge the gap between product strategy and engineering execution, ensuring that the data logic underlying our analytics offerings is as sound as the features built on top of it.

You will work closely with SQL‑based data validation, requirements refinement, and process improvement, while also serving as a front‑line resource for internal and external stakeholders with questions or issues related to data and dashboards. This is a hybrid role, part product execution, part data QA/validation, part process improvement, suited to someone who is comfortable owning ambiguity in data logic and wants to grow their product and analytical skill set within a fast‑moving healthcare data organization.

Responsibilities

• Partner with the ABI and DW Product Managers to refine requirements, define acceptance criteria, and support backlog grooming and release readiness.
• Own SQL‑based data validation and metric reconciliation, verifying source‑to‑target data logic and data transformation into the elasticubes.
• Direct and interpret output from AI‑agent QA tooling, designing test cases and following up on discrepancies.
• Investigate reported data discrepancies and production issues, distinguishing upstream pipeline problems from BI‑layer or presentation issues, and escalating to Engineering when appropriate.
• Serve as the front‑line owner for internal and external user questions on data and dashboards, triaging and resolving requests or routing them to the right team.
• Support regression testing across releases, ensuring prior fixes and validated logic remain intact as new features and data sources are introduced.
• Turn recurring manual checks into reusable, documented validation rules, and identify opportunities to automate QA and data‑quality workflows.
• Conduct market, competitive, and data‑driven research on an ad hoc basis to support PM decision‑making.
• Maintain clear documentation of requirements, test cases, validation results, and known issues to build a durable artifact trail for both product teams.
• Communicate validation findings, risk areas, and open issues clearly to PMs, Engineering, and other stakeholders, including status updates during release cycles.

Desired Skills & Experience

• 2+ years of experience in a data analyst, BI analyst, QA/data validation, or technical product analyst role, ideally in a healthcare or SaaS data environment.
• Strong proficiency in writing and reading SQL, with the ability to validate data against source‑to‑target logic rather than relying solely on BI‑layer output.
• Hands‑on experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker), including building and maintaining dashboards, is required.
• Familiarity with (or ability to quickly learn) elasticube structures and AI‑agent tooling.
• Experience working within Agile/Scrum development processes, including requirements refinement, backlog support, and release readiness.
• Comfortable owning ambiguity in data logic without needing everything pre‑specified, while knowing when to upscale to a PM or Engineering.
• Strong written documentation habits, with the ability to produce clear requirements, test cases, and QA artifacts.
• Detail‑oriented with strong analytical and troubleshooting skills, able to reconcile discrepancies across multiple data sources.
• Excellent communication skills, with the ability to work effectively with both technical (Engineering) and non‑technical (stakeholder, customer‑facing) audiences.
• Python experience is preferred but not required.
• Prior exposure to healthcare data, EMRs, or ABA‑specific data (billing, scheduling, authorization, clinical session, or clinical goals domains) is preferred but not required.
• Process‑improvement mindset, with an interest in turning recurring manual work into reusable, automated validation rules.

Base Salary Range

$85,000 - $105,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full‑time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.

Protecting your information is important to us. Please take a moment to review our Notice of Privacy Practices for Job Applicants. Applicant-Privacy-Notice-110725 to understand how we collect, use, store, and protect your personal information during the recruitment process.

As set forth in CentralReach’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service- connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

We use Greenhouse’s AI‑powered Talent Matching tool to compare your application against our job requirements.