Technical Product Analyst

ProfilHQ; Fort Lauderdale, Holmdel Township (FL, NJ); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits

Paid PTO

401(k) matching

Parental leave

Hybrid work schedule

Job summary

CentralReach is a leading provider of autism and IDD care software. This Technical Product Analyst role supports Data Product teams by turning requirements into validated, production-ready data products.

You will bridge product strategy and engineering, ensuring robust data logic underpins analytics features. You will partner with Product Managers and engineers on SQL data validation, metric reconciliation, and QA tooling.

Qualifications

• 2+ years as data analyst, BI analyst, QA/data validation, or technical product analyst in healthcare or SaaS data environment.
• Strong proficiency in writing and reading SQL to validate data against source-to-target logic.
• Hands-on experience with BI reporting/visualization tools (Sisense, Tableau, Power BI, Looker).
• Familiarity with elasticube structures and AI-agent tooling.

Responsibilities

• Refine requirements with Product Managers, define acceptance criteria, support backlog grooming and release readiness.
• Own SQL-based data validation and metric reconciliation across data pipelines.
• Review AI-agent QA outputs, design test cases and follow up on discrepancies.
• Investigate data discrepancies and production issues; escalate upstream problems when needed.
• Serve as front-line owner for internal/external user questions on data and dashboards; triage and route requests.

Skills

SQL proficiency

Data validation

Communication

Analytical thinking

Tools

Sisense

Tableau

Power BI

Looker

Python

Job description

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.

As a Technical Product Analyst at CentralReach, you will sit within the Data Product teams, supporting Product Managers by providing the analytical and technical depth needed to translate requirements into validated, production-ready data products. You will bridge the gap between product strategy and engineering execution, ensuring that the data logic underlying our analytics offerings is as sound as the features built on top of it.

You will work closely with SQL-based data validation, requirements refinement, and process improvement, while also serving as a front-line resource for internal and external stakeholders with questions or issues related to data and dashboards. This is a hybrid role, part product execution, part data QA/validation, part process improvement, suited to someone who is comfortable owning ambiguity in data logic and wants to grow their product and analytical skill set within a fast-moving healthcare data organization.

Responsibilities:

• Partner with the ABI and DW Product Managers to refine requirements, define acceptance criteria, and support backlog grooming and release readiness.
• Own SQL-based data validation and metric reconciliation, verifying source-to-target data logic and data transformation into the elasticubes.
• Direct and interpret output from AI-agent QA tooling, designing test cases and following up on discrepancies.
• Investigate reported data discrepancies and production issues, distinguishing upstream pipeline problems from BI-layer or presentation issues, and escalte to Engineering when appropriate.
• Serve as the front-line owner for internal and external user questions on data and dashboards, triaging and resolving requests or routing them to the right team.
• Support regression testing across releases, ensuring prior fixes and validated logic remain intact as new features and data sources are introduced.
• Turn recurring manual checks into reusable, documented validation rules, and identify opportunities to automate QA and data-quality workflows.
• Conduct market, competitive, and data-driven research on an ad hoc basis to support PM decision-making.
• Maintain clear documentation of requirements, test cases, validation results, and known issues to build a durable artifact trail for both product teams.
• Communicate validation findings, risk areas, and open issues clearly to PMs, Engineering, and other stakeholders, including status updates during release cycles.

Desired Skills & Experience

• 2+ years of experience in a data analyst, BI analyst, QA/data validation, or technical product analyst role, ideally in a healthcare or SaaS data environment.
• Strong proficiency in writing and reading SQL, with the ability to validate data against source-to-target logic rather than relying solely on BI-layer output.
• Hands-on experience with BI reporting and visualization tools (e.g., Sisense, Tableau, Power BI, Looker), including building and maintaining dashboards, is required.
• Familiarity with (or ability to quickly learn) elasticube structures and AI-agent tooling.
• Experience working within Agile/Scrum development processes, including requirements refinement, backlog support, and release readiness.
• Comfortable owning ambiguity in data logic without needing everything pre-specified, while knowing when to escalte to a PM or Engineering.
• Strong written documentation habits, with the ability to produce clear requirements, test cases, and QA artifacts.
• Detail-oriented with strong analytical and troubleshooting skills, able to reconcile discrepancies across multiple data sources.
• Excellent communication skills, with the ability to work effectively with both technical (Engineering) and non-technical (stakeholder, customer-facing) audiences.
• Python experience is preferred but not required.
• Prior exposure to healthcare data, EMRs, or ABA-specific data (billing, scheduling, authorization, clinical session, or clinical goals domains) is preferred but not required.
• Process-improvement mindset, with an interest in turning recurring manual work into reusable, automated validation rules.

#LI-Remote

Base Salary Range

$85,000—$105,000 USD

Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale.

Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.

We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares, our community engagement initiative.

Be part of a market leader driving the future of care. Explore opportunities at centralreach.com/careers .

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