Technical Product Analyst

Visa; Austin (TX); On-site; USD 111,000 - 172,000; Full time

Job summary

Visa is seeking a Product Analyst for Corporate IT Finance Tech in Austin. You will work with product, finance, and tech teams to automate billing processes and deliver strategic tech initiatives across finance and revenue operations.

The role requires translating complex billing needs into user stories, prioritizing backlog, sizing features, and delivering data-driven insights. Collaboration across units and a focus on user experience are essential.

Qualifications

• Excellent communication, storytelling and presentation skills.
• Exceptional analytical skills with the ability to summarize large data into key insights.
• Strong team player with the ability to collaborate across levels and multi-task.
• Billing and/or Accounts Receivable systems experience (e.g. ORMB, Oracle EBS).
• Understanding complex data models and writing complex DB queries (RDBMS, Hadoop, NoSQL).
• Experience working with Claude code and prototyping tools like Figma and Replit.
• Proficiency in Microsoft tools: SharePoint, Word, Excel, PowerPoint, Project, MS Teams.
• Experience in business analytics tools (Tableau, Power BI) is a plus.
• Project management experience (internships included).
• Ability to lead and navigate ambiguity; take on challenges head-on.
• Background in payments, financial institutions or consumer lending is a plus.

Responsibilities

• Manage intake of billing automation projects from IT perspective with stakeholders.
• Groom pricing and billing requirements and create detailed user stories.
• Understand current billing manual processes to automate.
• Prioritize backlog and facilitate release planning.
• Ensure high level sizing and estimation for features in a release.
• Create mockups and prototypes with cross-functional teams.
• Document billing systems and perform reverse engineering.
• Be the liaison between business units, engineering and other groups for integration.
• Provide data extracts from databases to support operations.
• Participate in daily scrums and product demos.
• Manage dependencies with upstream/downstream systems in delivery.
• Evangelize data-driven insights to ensure the right metrics are moved.
• Identify opportunities for analysis, design and delivery using AI tools.
• Ensure UX and design thinking in end-user solutions.

Skills

Communication skills

Analytical skills

Team collaboration

Multi-tasking

Ambiguity navigation

Billing systems experience

Data modeling & queries

Claude code

Figma

Replit

Microsoft tools

Tableau / Power BI

Project management

Leading through ambiguity

Payments background

Education

Bachelor’s Degree

Advanced Degree (e.g. MBA, JD, MD)

Tools

Claude code

Figma

Replit

SharePoint

Word

Excel

PowerPoint

Project

MS Teams

Tableau

Power BI

ORMB

Oracle EBS

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Corporate IT builds, operates and maintains the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business.

Within this organization, the finance technology team supports full life-cycle delivery and ongoing support of strategic technology initiatives for the finance and revenue ops business units, and Visa clients as well. This position will work with business partners and technical delivery teams for billing portfolio. As a Product Analyst, you'll leverage a unique combination of technical skills and product analysis across a variety of high-impact projects. The position will be based in Visa’s Austin office.

Essential Functions

• Manage intake of billing automation projects from IT perspective. Work with product, finance and tech stakeholders to understand the scope and impact of these projects.
• Groom pricing and billing requirements and create clear, thorough, and detailed user stories for complex features.
• Understand the as-is billing manual processes of the products that need to be automated.
• Participate in prioritization of backlog and facilitation of release planning
• Ensure high level sizing and estimation is performed for the features that will be committed to a release
• Create mockup and prototypes working with a cross functional team
• Perform reverse engineering and create documentation for billing systems.
• Be the primary liaison between other business units, engineering, and other applicable groups to ensure flawless integration of new and existing feature sets into billing systems.
• Provide data extracts from various databases to business teams to support business operations.
• Participate in daily scrum meetings and product demos.
• Manage functional dependencies with upstream and downstream systems as part of solution development and delivery
• Communicate and evangelize data driven insights to ensure the product teams are building the right things and moving the right metrics
• Identify and execute on opportunities to perform analysis, design and delivery using AI tools
• Ensure that user experience and design thinking are part of the solutions you build for end user

Qualifications

Basic Qualifications:

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience.

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Excellent communication, storytelling and presentation skills
• Exceptional analytical skills, with the ability to process and summarize large amounts of information and/or data into key strategic insights
• Strong team player with a willingness to collaborate across levels and functional experts - Strong multi-tasking skills and ability to adapt
• Must have working experience building high volume and large scale distributed systems. Billing and/or Accounts Receivable systems (e.g ORMB, Oracle EBS etc) experience is required.
• Expertise in understanding complex data models and writing complex database queries for RDBMS, Hadoop and NoSQL
• Experience working with Claude code and prototyping tools such as Figma and Replit is required
• Proficiency in the use of Microsoft tools (SharePoint, Word, Excel, PowerPoint, Project, MS Teams)
• Experience in business analytics and intelligence tools (Tableau, Power BI) a plus
• Project Management experience (inclusive of internships)
• Demonstrated ability to lead and navigate through ambiguity
• The ability to take on challenges and address problems head-on
• A background in payments, financial institutions or consumer lending a plus.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $110,700.00 to $ 171,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.