Senior Analyst, Digital Products- Wallets and Ecommerce

Visa; San Francisco (CA); Hybrid; USD 124,000 - 234,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Wellness program

Job summary

Visa is seeking a Senior Analyst for the North America Digital Product Office to drive digital wallet initiatives and bring innovative digital payment solutions to market across the U.S. You will lead go-to-market strategies, collaborate with merchants, issuers, and partners, and manage commercialization efforts for consumer payment products and value-added services.

The role requires deep cross-functional coordination, strong analytical skills, and a data-driven approach to scale digital

Qualifications

• 5+ years of relevant work experience with a Bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
• Experience in payments, fintech, or digital commerce preferred
• Strong analytical and problem-solving skills with structured thinking and clear communication

Responsibilities

• Define market requirements for digital products and capabilities, and provide structured feedback to Global Product teams to influence roadmaps
• Drive the U.S. digital product and digital commerce roadmap, with emphasis on advancing digital wallet initiatives
• Establish and maintain robust program governance, including status reporting, milestone tracking, and executive steering updates
• Build and lead cross-functional coalitions, aligning priorities, resources, and timelines across Product, Technology, Pricing, Risk, Legal, Marketing, Government Relations, and external partners
• Identify, manage, and resolve interdependencies, risks, and bottlenecks; escalate issues with data-driven recommendations to senior leadership
• Balance competing priorities, leverage synergies, and integrate initiatives to maximize overall program impact
• Support development of commercial constructs, including budgeting, pricing, incentives, and partnership structures
• Capture best practices and lessons learned to build repeatable go-to-market playbooks for scalable product launches
• Partner with Client Solutions teams to support pilot programs, new product exploration, and ongoing client engagement
• Maintain clear, concise executive communications, ensuring leadership has visibility into progress, risks, and key decisions
• Support billing, reporting, and performance tracking to ensure operational rigor and enable data-driven decision-making

Skills

Go-to-market strategy

Cross-functional leadership

Stakeholder management

Analytical thinking

Excel

PowerPoint

Client engagement

Payments industry

Education

Bachelor's Degree

MBA or advanced degree

Tools

Microsoft Excel

PowerPoint

MicroStrategy

Tableau

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you\'ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Senior Analyst, North America Digital Product Office plays a key role in driving digital wallet initiatives and bringing innovative digital payment solutions to market across the U.S. Supporting merchants, issuers, and partners, this role leads go-to-market strategy and commercialization efforts for consumer payment products and value-added services.

Responsibilities include developing localized product and go-to-market strategies, defining commercial constructs (pricing, contracting), and leading cross-functional initiatives to launch and scale solutions. The role also supports billing, reporting, and performance tracking to ensure operational excellence. You will collaborate across Global Product, Strategy, Partnerships, Pricing, and Legal, while engaging clients and ecosystem partners. Success requires strong execution, stakeholder management, and the ability to navigate ambiguity in a fast-evolving digital commerce landscape. We are seeking a strategic, data-driven professional passionate about scaling digital wallets and advancing innovation across the payments ecosystem.

Key Responsibilities

• Define market requirements for digital products and capabilities, and provide structured feedback to Global Product teams to influence roadmap priorities
• Drive the U.S. digital product, digital commerce, and card-not-present (CNP) roadmap, with a strong focus on advancing digital wallet initiatives
• Establish and maintain robust program governance, including status reporting, milestone tracking, and executive steering updates across multiple concurrent workstreams
• Build and lead cross-functional coalitions, aligning priorities, resources, and timelines across Product, Technology, Pricing, Risk, Legal, Marketing, Government Relations, and external partners
• Identify, manage, and resolve interdependencies, risks, and bottlenecks; escalate issues with clear, data-driven recommendations to senior leadership
• Balance competing priorities, leverage synergies, and integrate initiatives to maximize overall program and commercialization impact
• Support development of commercial constructs, including budgeting, pricing, incentives, and partnership structures
• Capture best practices and lessons learned to build repeatable go-to-market playbooks for scalable product launches
• Partner with Client Solutions teams to support pilot programs, new product exploration, and ongoing client engagement
• Maintain clear, concise executive communications, ensuring leadership has visibility into progress, risks, and key decisions
• Support billing, reporting, and performance tracking to ensure operational rigor and enable data-driven decision-making

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• 4+ years of relevant professional experience with a Bachelor’s degree, or 2+ years with an advanced degree (e.g., Master’s, MBA, JD, MD)
• Demonstrated experience in payments, fintech, or digital commerce, with strong industry interest and engagement
• Strong analytical and problem-solving skills, with demonstrated intellectual rigor and structured thinking
• Prior experience in product management, consulting, payments and e-commerce strongly preferred
• Excellent communication skills, with experience in client-facing roles or sales and commercialization environments
• Proven ability to influence and build consensus across cross-functional stakeholders
• Proficiency in Microsoft Excel and PowerPoint; experience with MicroStrategy and Tableau is a plus
• Ability to independently lead complex initiatives with multiple workstreams, delivering results across diverse business challenges
• Strong cross-functional collaboration skills, with experience working in matrixed environments
• Proven ability to develop and execute go-to-market strategies in a dynamic, high-growth environment
• Strong executive communication skills, with the ability to articulate clear, compelling messages to senior leadership and external partners
• Self-starter with a collaborative mindset, strong ownership, and a bias for execution
• Extensive experience leading large-scale, complex programs in a global, matrixed organization.
• Exceptionally structured, organized, and able to balance multiple priorities in a dynamic environment.
• Action-oriented “owner” mindset—translates high-level concepts into concrete execution plans.
• Strong capability in stakeholder management and communication at all organizational levels.
• Advanced proficiency with Microsoft PowerPoint and Excel; able to build executive-ready presentations and data models.
• Excellent written and verbal communication skills, including experience presenting to senior leadership and external clients.
• Superior judgment and decision-making skills, especially under pressure.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $124,300 to $233,700 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.