Technical PM / Scrum Master

Encora; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking a Technical Scrum Master & Program Manager to support agile delivery for a large-scale enterprise platform. This fully remote role focuses on ensuring delivery timelines are met by managing processes via JIRA and promoting effective workflows across technical teams. Candidates should have over 2 years of experience in Scrum roles, strong JIRA expertise, and a knack for process optimization. The role requires strong analytical skills and proficiency in agile practices for successful project management.

Qualifications

• 2+ years in Scrum Master, agile delivery, or program management roles.
• Experience supporting technical software teams.
• Strong JIRA expertise including workflows, automation, and reporting.

Responsibilities

• Capture and triage inbound work in JIRA.
• Translate priorities into actionable sprint plans.
• Lead stand-ups focused on removing blockers.
• Provide delivery timeline visibility across design, development, testing, and release.

Skills

Agile delivery

Scrum expertise

JIRA management

Process optimization

Analytical skills

Tools

JIRA

Job description

Technical Scrum Master & Program Manager – Enterprise Platform

Consulting Role | 100% Remote (U.S.) | Supports EST Work Hours

Overview

We are seeking a Technical Scrum Master & Program Manager to support delivery for a large-scale enterprise platform supporting multiple product teams. This consulting role blends hands‑on Scrum leadership with program delivery tracking and sprint analytics to create strong transparency across product, engineering, testing, and operations teams.

You will help design and run a lightweight, effective agile process that captures work, drives accountability, and surfaces delivery timelines while keeping process overhead low and teams focused on execution.

This platform supports a large developer ecosystem, and this role ensures inbound requests are captured, prioritized, delivered, and documented as part of a complete delivery lifecycle.

Key Responsibilities

Agile Delivery & Scrum Execution

Capture and triage inbound work in JIRA

Translate priorities into actionable sprint plans

Lead stand‑ups focused on removing blockers

Ensure teams execute work through properly defined tickets

Track sprint throughput and delivery trends

Surface and resolve delivery impediments quickly

Promote automation and efficient ways of working

JIRA Process & Workflow Design

Maintain scalable JIRA structures and releasable Epics

Build filters and dashboards to highlight delivery priorities

Implement JIRA automation to streamline workflows

Enable visibility into technical debt and delivery gaps

Program Delivery & Transparency

Provide delivery timeline visibility across design, development, testing, and release

Maintain clear reporting of features, milestones, and status

Align sprint execution with product roadmaps

Ensure documentation is delivered alongside features

Delivery Insights & Optimization

Build dashboards to monitor delivery health and trends

Ensure sustainable workload distribution

Provide visibility from concept through release

Required Qualifications

2+ years in Scrum Master, agile delivery, or program management roles

Experience supporting technical software teams

Strong JIRA expertise including workflows, automation, and reporting

Ability to translate prioritization discussions into execution plans

Strong analytical and process optimization mindset

Preferred Qualifications

Experience in enterprise software or regulated environments

Familiarity with AI or platform‑based product ecosystems

Experience with delivery metrics and sprint analytics

Knowledge of software release and deployment cycles

Scrum or project certifications are helpful but not required.

What Success Looks Like

Teams consistently meet achievable delivery timelines

Delivery processes remain lightweight and efficient

Documentation ships with features

Technical debt and delivery risks are visible

Other teams adopt delivery practices as best‑in‑class

This is a consulting engagement, fully remote within the U.S., supporting teams operating in Eastern Time work hours.