Technical PM

DeWinter BH; Harmonville (PA); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

DeWinter Group is seeking a Technical Program Manager – Site Implementations to lead field-oriented technology deployments. The role spans discovery, design, permitting, installation, software configuration, testing, go-live, stabilization, and operational handoff.

You will coordinate software, customer-facing hardware, networking, construction, vendors, field teams, and customer operations across multiple sites, ensuring scope, quality, and launch readiness.

Competenze

• Lead complex technology implementations across software, hardware, networking and field work.
• Own deployments from discovery through go-live and handoff.
• Coordinate cross-functional delivery and site readiness.
• Manage risks, scope changes, budgets, and dependencies.
• Communicate status and decisions to executives and customers.

Mansioni

• Oversee deployment from discovery to go-live and handoff.
• Coordinate internal teams, vendors, customers, and field partners.
• Ensure site readiness, quality standards, and acceptance criteria.
• Track budgets, risks, issues, decisions, and dependency impacts.
• Coordinate testing and post-launch support activities.

Conoscenze

Complex program management

Site deployments

Stakeholder coordination

Vendor management

Risk management

Technical understanding

Strumenti

Jira

Azure DevOps

Smartsheet

Microsoft Project

Descrizione del lavoro

Technical Program Manager – Site Implementations

Overview

Lead complex, high-impact technology implementations that bring integrated parking solutions to life at new and existing sites. As the Technical Program Manager, you will own deployments from discovery and kickoff through design, permitting, installation, software configuration, testing, go-live, stabilization, and operational handoff.

This field-oriented role brings together software, customer-facing hardware, networking, construction, vendors, field teams, and customer operations. You will establish repeatable implementation standards, coordinate cross-functional delivery, manage site readiness, and ensure every launch meets approved scope, quality standards, acceptance criteria, and operational requirements.

Required Skills and Qualifications

• Five or more years of experience leading complex technology implementations involving software, customer-facing hardware, networking, vendors, and physical site work.
• Demonstrated ownership of multiple site deployments from initial planning through go-live.
• Experience managing:
• Permitting and inspections
• Construction and site-readiness dependencies
• Vendor schedules and contractor commitments
• Procurement, shipping, and equipment installation
• Quality assurance and customer acceptance
• Strong working knowledge of software delivery, integrations, defect management, release readiness, and production support.
• Ability to interpret implementation plans, site drawings, technical requirements, test results, and project financial information to identify gaps and drive decisions.
• Strong communication, negotiation, organization, risk management, and executive status-reporting skills.
• Experience coordinating internal teams, customers, hardware vendors, software teams, utilities, permitting authorities, construction partners, low-voltage contractors, and field installers.
• Experience managing risks, issues, assumptions, decisions, scope changes, budget impacts, dependencies, and recovery plans.
• Ability to coordinate functional testing, integration testing, field acceptance testing, user acceptance testing, defect remediation, launch approval, and post-launch support.
• Ability to travel regularly to implementation sites and support critical milestones outside normal business hours when required.

Nice-to-Have Skills and Experience

• Experience with parking technology, access control, kiosks, point-of-sale systems, building systems, EV charging, security systems, telecommunications, or other distributed hardware and software environments.
• Experience with Parking Access and Revenue Control Systems.
• Familiarity with payment systems, license plate recognition, parking guidance, enforcement, mobile applications, or revenue optimization products.
• Experience supporting implementations at municipalities, hospitals, hotels, universities, mixed-use properties, airports, or other active customer sites.
• Project or program management certification.
• Experience using Jira, Azure DevOps, Smartsheet, Microsoft Project, or comparable project and program management tools.

Preferred Education and Experience

• Education: Not specified in the provided job details.
• Experience: Five or more years leading complex, multi-site technology implementations that combine software, hardware, networking, vendors, and physical site work.

Other Requirements

• Work environment: Field-oriented implementation role involving active customer sites, installation environments, and coordination with construction, electrical, low-voltage, utility, permitting, and field service partners.
• Regular travel to implementation sites is required.
• Availability to support critical implementation milestones outside normal business hours may be required.
• Ability to establish and continuously improve implementation playbooks, including stage gates, deliverables, decision rights, quality standards, escalation paths, and launch criteria.
• Ability to coordinate cutover and go-live plans, confirm training and support readiness, complete operational handoff documentation, and apply post-launch findings to improve future implementations.