Technical Platform Manager - IaaS

TransUnion LLC; Chicago (IL); Hybrid; USD 168,750 - 281,250; Full time

Benefits offered by this job

401(k) with employer match

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off & holidays

Job summary

TransUnion LLC is seeking a seasoned Technical Platform Manager to bridge Sales, Solutions, and Engineering, defining how technical solutions are delivered. This hybrid role requires collaboration across Solutions, Engineering, DevOps, and Security to shape scalable, secure cloud platforms.

You will own roadmaps for cloud infrastructure, drive platform adoption, and lead lifecycle management from concept to implementation, with metrics on reliability and developer experience.

Qualifications

• 8+ years of Product Management or Platform Management experience.
• 5+ years working with cloud infrastructure, platform engineering, or DevOps environments.
• Strong understanding of cloud architecture, scalability, reliability, and security principles.
• Experience managing roadmaps and requirements in Agile environments using Jira and Confluence.
• Proven ability to influence and collaborate across technical and business stakeholders.

Responsibilities

• Define and manage the roadmap for cloud infrastructure and platform capabilities.
• Partner with Solutions, Engineering, DevOps, and Security teams to align business needs with technical solutions.
• Act as the primary liaison between Solutions and Engineering to drive execution and platform adoption.
• Prioritize infrastructure requirements around scalability, automation, reliability, security, and cost optimization.
• Lead the delivery and lifecycle management of platform capabilities from concept through implementation.
• Establish success metrics focused on platform reliability, developer experience, operational efficiency, and adoption.
• Promote platform governance, standardization, and infrastructure best practices across the organization.

Skills

Product leadership

Platform leadership

Stakeholder collaboration

Cloud architecture

Agile experience

Tools

Terraform

CloudFormation

Kubernetes

Docker

CI/CD tooling

Job description

Team Overview

The Technical Platform Manager plays a critical role at TransUnion as the conduit between our Sales, Solutions, and Engineering organizations. The Solutions team defines the "what and why" requirements, and in this role you will partner with Solutions and Engineering to define and execute the "how" technical solutions.

This role reports directly to the Sr. Director of Product Management. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Define and manage the roadmap for cloud infrastructure and platform capabilities.
• Partner with Solutions, Engineering, DevOps, and Security teams to align business needs with technical solutions.
• Act as the primary liaison between Solutions and Engineering to drive execution and platform adoption.
• Prioritize infrastructure requirements around scalability, automation, reliability, security, and cost optimization.
• Lead the delivery and lifecycle management of platform capabilities from concept through implementation.
• Establish success metrics focused on platform reliability, developer experience, operational efficiency, and adoption.
• Promote platform governance, standardization, and infrastructure best practices across the organization.

Required Knowledge and Experiences

• 8+ years of Product Management, Platform Management, or related technology leadership experience.
• 5+ years working with cloud infrastructure, platform engineering, or DevOps environments.
• Strong understanding of cloud architecture, scalability, reliability, and security principles.
• Experience managing roadmaps and requirements in Agile environments using tools such as Jira and Confluence.
• Proven ability to influence and collaborate across technical and business stakeholders.

Required Technical Skills

• Cloud platforms: AWS, Microsoft Azure, and/or Google Cloud Platform (GCP).
• Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or ARM/Bicep.
• Container and orchestration technologies including Docker and Kubernetes.
• CI/CD pipelines, developer tooling, and observability platforms.
• Cloud security concepts including IAM, RBAC, encryption, and network security.

Preferred Skills

• Experience with FinOps and cloud cost optimization practices.
• Knowledge of Site Reliability Engineering (SRE) principles and operational excellence.
• Experience building self-service platform capabilities and improving developer experience.
• Familiarity with compliance frameworks such as SOC 2, ISO 27001, or HIPAA.
• Experience supporting cloud modernization or large‑scale platform transformation initiatives.

Benefits

For Your Health: Enjoy day‑one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We’ve got your back with company‑paid basic life and AD& D, optional voluntary life and AD&D for you and your family, and short and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access dependent care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional wellbeing programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

Mandatory EEO statement: We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s affirmative action program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [e-mail].

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Pay Scale Information

The U.S. base salary range for this position is $168,750.00 - $281,250 annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as, but not limited to, an individual's education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, full‑time non‑sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may also be eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development‑ while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work‑life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting‑edge technology.

Internal Job Title: Director, Product Management

Company: TransUnion LLC