Technical Operator Team Lead - B shift

Arvato Bertelsmann; Las Vegas (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Paid Time Off (PTO)

Health Insurance

Dental & Vision Insurance

Tuition reimbursement

Commuter benefits

EAP

Job summary

Arvato Bertelsmann is seeking a hands-on Team Lead to supervise daily warehouse and data center operations in Las Vegas, ensuring productivity, quality, and safety. You will coach staff, manage tasks, and maintain a positive, collaborative team environment.

The role requires experience leading in data centers or warehouses, installing network components, and using RF scanners and WMS. English proficiency is required, Spanish is a plus, and the schedule includes early shifts and Saturdays.

Qualifications

• At least 6 months of prior work experience as a team lead within a Data Center or warehouse environment assembling, installing, and troubleshooting network devices.
• At least 6 months of prior work experience with installing CAT6, fiber, and network cabinet-level PDU power cables.
• English-Fluent proficiency is required for this role (read, speak, write, understand).
• English/Spanish bilingual proficiency is a plus.

Responsibilities

• Lead, motivate, and support warehouse associates during daily operations.
• Assign work tasks and monitor productivity to ensure performance targets are met.
• Provide coaching, guidance, and on-the-job training to team members.
• Promote a positive work environment focused on teamwork, accountability, and continuous improvement.
• Communicate company policies, operational changes, and departmental goals.
• Ability to work in a fast paced, high volume environment as well as the ability to use a computer.
• Assemble server racks to prepare for technical operations
• Creation of traveler documentation for devices
• Recording the results of tested devices via software and hard copy records (use of White Canyon, Blanco or I-auditor a plus)
• Re-boxing and kitting of devices and preparing for put-away into storage locations
• Determine whether finished product meet quality standards for customers
• Work independently with a sense of urgency and purpose
• Make decisions based on quantity of work and required finishing time to meet shipment deadlines
• Use of WMS for inputs and outputs
• Maintain neat and orderly workspace
• Any other task as directed by the supervisor
• Work schedule: Wednesday, Thursday, Friday from 6am-6:30 pm and every other Saturday from 6am-2:30 pm.

Skills

Team leadership

Data center ops

Warehouse operations

Network devices troubleshooting

CAT6 & fiber install

PDU power cables

English fluency

Bilingual EN/ES

RF scanner operation

Keyboard/monitor use

Tools

RF scanner

I-auditor

White Canyon

Blanco

WMS

Job description

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we're on it.

Job Description

As a Team Lead, you will play a key role in supporting daily warehouse and data center operations by leading a team of associates, driving productivity, and ensuring quality and safety standards are met. This is a hands‑on leadership position that combines team supervision with technical and operational responsibilities, helping ensure customer requirements and service level expectations are achieved. You'll serve as a resource for your team, providing coaching, training, and day‑to‑day guidance while fostering a positive and collaborative work environment.

YOUR TASKS

• Lead, motivate, and support warehouse associates during daily operations.
• Assign work tasks and monitor productivity to ensure performance targets are met.
• Provide coaching, guidance, and on‑the‑job training to team members.
• Promote a positive work environment focused on teamwork, accountability, and continuous improvement.
• Communicate company policies, operational changes, and departmental goals.
• Ability to work in a fast paced, high volume environment as well as the ability to use a computer.
• Assemble server racks to prepare for technical operations
• Creation of traveler documentation for devices
• Recording the results of tested devices via software and hard copy records (use of White Canyon, Blanco or I‑auditor a plus)
• Re‑boxing and kitting of devices and preparing for put‑away into storage locations
• Determine whether finished product meet quality standards for customers
• Work independently with a sense of urgency and purpose
• Make decisions based on quantity of work and required finishing time to meet shipment deadlines
• Use of WMS for inputs and outputs
• Maintain neat and orderly workspace
• Any other task as directed by the supervisor
• Work schedule: Wednesday, Thursday, Friday from 6am-6:30 pm and every other Saturday from 6am-2:30 pm.

Qualifications

• At least (6) months of prior work experience as a team lead within a Data Center or warehouse environment assembling, installing, and troubleshooting network devices.
• At least (6) months of prior work experience with installing CAT6, fiber, and network cabinet‑level PDU power cables.
• English‑Fluent proficiency is required for this role (read, speak, write, understand).
• Requires the ability to use a keyboard, monitor, RF scanner, and calculator.
• English/Spanish bilingual proficiency is a plus.

Additional Information

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company matching up to 6%
• Paid Time Off (PTO), including paid holidays
• Flexible Spending Accounts (FSAs)
• Voluntary benefits, including legal and financial assistance, pet insurance, and more
• Employee Assistance Program (EAP)
• Ongoing professional development opportunities, including tuition reimbursement, scholarships, and training
• Commuter benefits

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here (https://bertelsmann-hr.de/docs/Overview_of_Data_Retention_Periods_EN.pdf) .

You can contact the company's Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here (https://jobsearch.createyourowncareer.com/content/Privacy-Policy/?locale=en_US) .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.

Learn more about our commitment to Equal Opportunity and Accommodation Information here (https://career.arvato.com/equal-opportunity-and-accommodation-information) .