Data Center Technician

Bertelsmann-Jobs; Cumming (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

Disability Pay

401(k) with company matching

Paid Time Off

Flexible Spending Accounts

Voluntary benefits

Employee Assistance Program

Tuition reimbursement

Job summary

Arvato is seeking a Data Center Technician to support installation and upkeep of cabling for hardware networks at client sites, ensuring seamless operations. You will work within a team to meet client requirements and maintain high standards of safety and professionalism.

The role requires travel, flexibility with shifts including weekends, and strong basic tools experience. Prior data center or logistics exposure is preferred, with benefits including healthcare and retirement plans.

Qualifications

• Valid driving license and ability to travel.
• Basic experience with hand and power tools.
• Experience in data center, logistics, or construction preferred.
• Familiarity with networking terms and cabling preferred.
• Experience with network testing tools preferred.

Responsibilities

• Arrive at clients’ sites on time with required equipment, PPE.
• Cable server racks by patching fiber and copper cables.
• Provide professional customer service to clients and colleagues.
• Follow clients’ procedures including health, safety, and security.
• Communicate status updates and complete daily task reports.
• Complete daily checklists and general administration tasks.
• Schedule flexibility for varying shifts, weekends, and travel.

Skills

Customer service

Travel willingness

Teamwork

Safety compliance

Communication

Tools

Microsoft Office (Word, Excel, Teams)

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

This role supports Arvato’s newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies.

The Data Center Technician assumes a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning.

YOUR TASKS

• Arrive at clients’ sites on time, with all required equipment, uniform, procedures, documentation, and PPE.
• Cable server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).
• Provide industry-leading customer service levels by always acting professionally with clients and colleagues.
• Follow clients’ procedures and requirements, including health and safety, and security.
• Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.
• Complete daily checklists and providing reports on daily activities or tasks, including other general administration tasks.
• Schedule Flexibility: Must be available to work a flexible schedule, including varying shifts, weekends, and travel as needed.

Qualifications

• Valid driving license with a good driving record.
• Ability to travel for business needs.
• Basic experience with hand and power tools.
• Experience with Microsoft Word, Excel, Teams and email.
• Prior experience in a data center, logistics or construction environment preferred.
• Knowledge of network cabling, optic types, and test equipment preferred.
• Familiarity with common networking terms, cabling infrastructure best practices and methodologies preferred.
• Prior experience with medium to large, complex project scopes and ambiguous details within work environment strongly preferred.
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters preferred.
• Understanding of infrastructure technologies, including Routers, Switches and other network gear preferred.

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

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